license

Eliseo Ortiz's Avatar

Eliseo Ortiz

09 Jan, 2019 03:30 AM

I lost my licence I sent a request for unlock but they sent me a lower version of what i bought

  1. Support Staff 1 Posted by Joe Connell on 09 Jan, 2019 03:36 AM

    Joe Connell's Avatar

    You said...
    I sent a request for unlock but they sent me a lower version of what i bought

    Who did you buy it from?

  2. Support Staff 2 Posted by John Wu on 09 Jan, 2019 03:41 AM

    John Wu's Avatar

    Looks like you have a Sparkbooth 4 license. You can download version 4 at
    https://sparkbooth.com/download-archive

    If you want to run version 6, you will need to upgrade your license at
    https://sparkbooth.com/upgrade

  3. Support Staff 3 Posted by Joe Connell on 09 Jan, 2019 03:47 AM

    Joe Connell's Avatar

    I also sent your license information.
    You should receive an email shortly with all of your purchase history.

  4. John Wu closed this discussion on 05 Feb, 2019 04:51 PM.

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