DSLR holds image

Robert Kemelhar's Avatar

Robert Kemelhar

18 Dec, 2018 02:14 AM

I am using a Nikon D300. The last image that I take in a series of 4 holds in the camera and becomes the first image in the next series of four. I don't know how to get it to stop doing that. Any suggestions appreciated.

  1. Support Staff 1 Posted by John Wu on 18 Dec, 2018 02:18 AM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

  2. Support Staff 2 Posted by Joe Connell on 18 Dec, 2018 02:21 AM

    Joe Connell's Avatar

    ...also could you Export your layout that this is happening with.
    In the layout creator, hold down the Ctrl key while clicking the Export icon

    Save to your desktop and ZIP it ... then attach the Zip file

    I can then review the layout while John reviews your setting.

  3. 3 Posted by Bob Kemelhar on 18 Dec, 2018 05:07 PM

    Bob Kemelhar's Avatar

    Thanks for your reply but I have solved that issue. However may be you have
    a suggestion to the fact I can send the test email to email address but I
    can't send the actual photos taken thru the camera and Sparkbooth......they
    go to the Gmail account I am sending images thru.
    Thanks

  4. Support Staff 4 Posted by John Wu on 18 Dec, 2018 05:13 PM

    John Wu's Avatar

    Can you send a screenshot of your email settings?

  5. Support Staff 5 Posted by Joe Connell on 18 Dec, 2018 05:50 PM

    Joe Connell's Avatar

    If you set up the Send to account and the Send to Guest using the same EMAIL SMTP they will be sent to your same email account (if they are the same)

  6. 6 Posted by Bob Kemelhar on 18 Dec, 2018 05:50 PM

    Bob Kemelhar's Avatar

    Email sending thru Gmail

  7. Support Staff 7 Posted by John Wu on 18 Dec, 2018 06:32 PM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Also send the sparkbooth-uploads.txt file in your Documents folder.

  8. John Wu closed this discussion on 16 Jan, 2019 03:03 AM.

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