Resizing Photos

Cindy's Avatar


18 Nov, 2018 03:29 AM

Hi - I'm trying to resize the image size of the photos and I'm wondering if they always have to be proportional? Is there a way to turn that feature off so that I can change the height and width accordingly? I've noticed it has to be in a rectangle and if I want it a square size, then it's too small.

  1. Support Staff 1 Posted by Joe Connell on 18 Nov, 2018 05:11 AM

    Joe Connell's Avatar

    There are 3 different sizes/types to all photos...
    You can have Wide photos that are 2/3 ratio
    or Square photos that are 1/1 ratio
    or Portrait style that is 3/2 ratio

    NO you can not make a photo wider or taller without changing the other dimensions. It is a Proper photo size that the camera is capturing. If you were able to change it, that would stretch or squeeze the photo out of the normal aspect ratio altering the photos appearance.

  2. 2 Posted by Photo Box & Co. on 18 Nov, 2018 09:54 AM

    Photo Box & Co.'s Avatar

    Thank you, Joe. I appreciate your quick attention to this matter.

    Kindest Regards,

    *Cindy Quach*

    *Photo Box & Co.*
       c 778 881 6169
       e [email blocked] <>


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  3. John Wu closed this discussion on 28 Nov, 2018 05:41 PM.

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