License Key

Ana Cecilia's Avatar

Ana Cecilia

24 Oct, 2018 10:58 PM

Hello!
I need an urgent help, please.
Ive Downloaded the DSLR for Canon version now. But my license doesnt work for it. Can you please tell me what I shoud do to use my license?
Thats the license information:
Item: Sparkbooth DSLR
Item Price: $159
Purchase date: Tuesday, July 4 2017

Account Name: [email blocked]
License Key: ds-zx-8d4712be-8a45-4bfe-b251-dcf044c86902
Transaction Total: $159 via paypal
Currency: USD
Activations: 0 out of 3 activations remaining

Thank you!

  1. Support Staff 1 Posted by John Wu on 24 Oct, 2018 11:09 PM

    John Wu's Avatar

    You have a Sparkbooth DSLR 4 license key which will only activate
    Sparkbooth DSLR 4, which you can download at
    http://sparkbooth.com/download-archive

    Your license key will not activate the current version 6 unless you upgrade
    the license key. If you want to upgrade, go to http://sparkbooth.com/upgrade

  2. Support Staff 2 Posted by John Wu on 24 Oct, 2018 11:10 PM

    John Wu's Avatar

    Sorry, you have a Sparkbooth DSLR 5 license. So you can download Sparkbooth
    DSLR 5 from the archive page.

  3. 3 Posted by Ana Cecilia on 24 Oct, 2018 11:15 PM

    Ana Cecilia's Avatar

    Hello John
    Thank you for always replying so fast.
    Ok, Im gonna download the correct one.
    If I want to Upgrade my license, do I need to upgrade the sparkbooth in all my computers?

  4. Support Staff 4 Posted by John Wu on 24 Oct, 2018 11:20 PM

    John Wu's Avatar

    No. When you upgrade, you are sent a new license key to replace your
    Sparkbooth DSLR 5 license. You can use the new license key to reactivate
    your Sparkbooth DSLR 5 installs.

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