Joe Connell on 20 Oct, 2018 05:26 PM
I suspect you are using the DSLR version of the software
and it is possible that the camera TIMED OUT and shut down
causing this Error Message.
In the camera setting (Ctrl+3) have your attendant
change the LV Time to a higher number (like attached)
Oh I see, you are right. That is why I don't have that option. The whole purpose of the start screens though, is so the LV turns off between seessions and turns on when starting a session. The is to prevent the LV from "burning out". This is how I have always had it set.
Joe Connell on 20 Oct, 2018 08:00 PM
YES but the camera will shut down no matter what you have set in the software... this is done (by Canon) to prevent your camera for over heating and causing damage to the camera...
It appears that the only reason it FIRST happened today was, the Camera was hotter than normal and the Auto (camera) shut down was activated by the camera.
I suggest you set it all back the way you had it and if it happens again... just turn off the camera (for a few seconds) and turn it back on, then the Sparkbooth software will again recognize that the camera IS there and you can continue doing sessions.