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27 Sep, 2018 07:38 PM

can not get my camera to show up live on screen

  1. Support Staff 1 Posted by John Wu on 28 Sep, 2018 06:58 PM

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  2. 2 Posted by Jose Luis Barra... on 30 Sep, 2018 04:01 AM

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    it does not allow me to select the nikon camera, as a video source.
    and when the count begins to take the picture, the image on the screen is not seen

  3. Support Staff 3 Posted by Joe Connell on 30 Sep, 2018 05:01 AM

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    Compatible Nikon Cameras:

    Nikon 1 V3, Nikon D3, D3X, D5, D4S, D90, D300, D300S, D500, D600, D610, D700, D750, D800, D810, D5000, D5100, D5200, D5300, D5500, D7000, D7100, D7200

  4. Support Staff 4 Posted by John Wu on 30 Sep, 2018 06:21 AM

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    Mark, what camera are you using?

  5. 5 Posted by Ben on 03 Oct, 2018 12:28 AM

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    Remove the standard nikon program from your computer. Chances are your pc is getting confused. I had the same issue with my Canon. Removing the stock app fixed this issue.

  6. Support Staff 6 Posted by Joe Connell on 03 Oct, 2018 01:27 AM

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    Thanks Ben... welcome to the user support team

    Joe Connell - SB Support

  7. John Wu closed this discussion on 28 Nov, 2018 05:38 PM.

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