Camera

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anthony richmond

14 Sep, 2018 01:44 PM

I’m having issues getting the canon camera to come up as an option when I try to select which camera I would like to use. In the trial version is this option not allowed?

  1. Support Staff 1 Posted by John Wu on 14 Sep, 2018 01:49 PM

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    Sounds like you installed the webcam only version. Go to
    https://sparkbooth.com/dslr and download Sparkbooth DSLR for Canon

  2. 2 Posted by anthony richmon... on 14 Sep, 2018 01:51 PM

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    Will I be able to redownload another trial version?

  3. Support Staff 3 Posted by John Wu on 14 Sep, 2018 01:57 PM

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    Yes

  4. 4 Posted by anthony richmon... on 14 Sep, 2018 02:36 PM

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    So I just uninstalled spark booth 5 and tried redownloading it but it shows
    I have 0days. Can you send me a direct link to the dslr trial version please

  5. Support Staff 5 Posted by John Wu on 14 Sep, 2018 02:43 PM

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    It is the trusting version. You can get another trial by starting it again
    from another user account on the same computer.

  6. 6 Posted by anthony richmon... on 15 Sep, 2018 02:37 PM

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    Am I able to print using a ds-rx1 printer using the trial version

  7. Support Staff 7 Posted by John Wu on 15 Sep, 2018 04:06 PM

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    The trial does not prevent printing. Did you setup Sparkbooth to print? See
    http://help.sparkbooth.com/kb/printing/setup-printing-on-windows

  8. Support Staff 8 Posted by Joe Connell on 15 Sep, 2018 04:30 PM

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    NOTE all prints in Trial mode will have a watermark that can never be removed

  9. 9 Posted by anthony richmon... on 15 Sep, 2018 04:33 PM

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    Yea I got it now. I didn’t see the enable printing check box. Thank you so
    much for all the the help. And I would like to add your customer service is
    superb 5 ⭐️

  10. Support Staff 10 Posted by Jorge Oliva on 15 Sep, 2018 04:57 PM

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    Thank you so much we at spark booth want to make customer support our #1 priority

  11. 11 Posted by anthony richmon... on 15 Sep, 2018 05:01 PM

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    Another question. How does one person go into the mirror me photo booth.

  12. Support Staff 12 Posted by John Wu on 15 Sep, 2018 06:33 PM

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    Make sure you have version 6 installed, which you can download at
    https://sparkbooth.com/en/download#beta

    Then go to Settings > Premium > App Mode > select Mirror Booth.

  13. 13 Posted by anthony richmon... on 15 Sep, 2018 06:34 PM

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    Ok thanks

  14. 14 Posted by anthony richmon... on 19 Sep, 2018 09:24 PM

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    Is there somewhere in the settings where I can make the picture brighter

  15. Support Staff 15 Posted by Joe Connell on 19 Sep, 2018 09:29 PM

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    That is a camera or lighting adjustment.
    The camera captures the photo(s) and
    the software only places the captured photo(s)
    into the layout and send it to the printer for printing.

  16. 16 Posted by anthony richmon... on 19 Sep, 2018 09:44 PM

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    Ok thanks. Can you give me some suggestions on external flashes? I have a
    canon dslr camera

  17. Support Staff 17 Posted by Jorge Oliva on 19 Sep, 2018 11:58 PM

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    There is a great video on how to set your DSLR camera this video is for another photo booth software but it works great for spark booth. https://www.youtube.com/watch?v=zjEmM0cNKHs&list=PLGBBSvVJW3yxL...

  18. John Wu closed this discussion on 17 Oct, 2018 03:49 PM.

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