Camera

anthony richmond's Avatar

anthony richmond

14 Sep, 2018 01:44 PM

I’m having issues getting the canon camera to come up as an option when I try to select which camera I would like to use. In the trial version is this option not allowed?

  1. Support Staff 1 Posted by John Wu on 14 Sep, 2018 01:49 PM

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    Sounds like you installed the webcam only version. Go to
    https://sparkbooth.com/dslr and download Sparkbooth DSLR for Canon

  2. 2 Posted by anthony richmon... on 14 Sep, 2018 01:51 PM

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    Will I be able to redownload another trial version?

  3. Support Staff 3 Posted by John Wu on 14 Sep, 2018 01:57 PM

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    Yes

  4. 4 Posted by anthony richmon... on 14 Sep, 2018 02:36 PM

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    So I just uninstalled spark booth 5 and tried redownloading it but it shows
    I have 0days. Can you send me a direct link to the dslr trial version please

  5. Support Staff 5 Posted by John Wu on 14 Sep, 2018 02:43 PM

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    It is the trusting version. You can get another trial by starting it again
    from another user account on the same computer.

  6. 6 Posted by anthony richmon... on 15 Sep, 2018 02:37 PM

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    Am I able to print using a ds-rx1 printer using the trial version

  7. Support Staff 7 Posted by John Wu on 15 Sep, 2018 04:06 PM

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    The trial does not prevent printing. Did you setup Sparkbooth to print? See
    http://help.sparkbooth.com/kb/printing/setup-printing-on-windows

  8. Support Staff 8 Posted by Joe Connell on 15 Sep, 2018 04:30 PM

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    NOTE all prints in Trial mode will have a watermark that can never be removed

  9. 9 Posted by anthony richmon... on 15 Sep, 2018 04:33 PM

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    Yea I got it now. I didn’t see the enable printing check box. Thank you so
    much for all the the help. And I would like to add your customer service is
    superb 5 ⭐️

  10. Support Staff 10 Posted by Jorge Oliva on 15 Sep, 2018 04:57 PM

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    Thank you so much we at spark booth want to make customer support our #1 priority

  11. 11 Posted by anthony richmon... on 15 Sep, 2018 05:01 PM

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    Another question. How does one person go into the mirror me photo booth.

  12. Support Staff 12 Posted by John Wu on 15 Sep, 2018 06:33 PM

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    Make sure you have version 6 installed, which you can download at
    https://sparkbooth.com/en/download#beta

    Then go to Settings > Premium > App Mode > select Mirror Booth.

  13. 13 Posted by anthony richmon... on 15 Sep, 2018 06:34 PM

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    Ok thanks

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