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What error is this?

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syunichi2000

13 Jul, 2018 10:26 AM

Hi team,

Just want to know, I keep seeing this error line in the SB log text file. But the system works ok.

" ANE statusHandle status jobstatuschanged error "

Any ideas?

1. Support Staff 1 Posted by John Wu on 13 Jul, 2018 01:24 PM

   

   It just means there is a download error. Most times the camera will recover
   from that when it tries again.

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2. 2 Posted by syunichi2000 on 13 Jul, 2018 02:35 PM

   

   howabout this one, this time with version 5

   Thu Jul 12 2018 11:59:08 PM CanonCamera.fireCameraPhotoError
   Thu Jul 12 2018 11:59:10 PM uncaughtError: 1006, TypeError, Error #1006
   TypeError: Error #1006
   at com.sparkbooth.dslr::CanonLiveView/end()
   at com.sparkbooth.dslr::CanonCamera/sessionEndedHandler()
   at flash.events::EventDispatcher/dispatchEvent()
   at com.johnwupresents.sparkbooth.controllers::SessionController/sessionDone()
   at com.johnwupresents.sparkbooth.controllers::SessionController/sessionComplete()
   at com.johnwupresents.sparkbooth.controllers::SessionController/resetUI()
   at com.johnwupresents.utils::Delay/onTimerComplete()
   at flash.events::EventDispatcher/dispatchEvent()
   at flash.utils::Timer/tick()

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3. Support Staff 3 Posted by John Wu on 13 Jul, 2018 02:38 PM

   

   That is a bug, but does not affect the operation of the camera. It usually
   happens if the live view was already turned off.

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4. Support Staff 4 Posted by John Wu on 13 Jul, 2018 02:39 PM

   

   Do you just want to send me you log?

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5. Support Staff 5 Posted by John Wu on 13 Jul, 2018 02:45 PM

   

   CanonCamera.fireCameraPhotoError happens when the camera time out trying to
   take a photo. Looks like the camera locked up.

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6. 6 Posted by syunichi2000 on 13 Jul, 2018 02:47 PM

   

   Sent from Yahoo Mail on Android
    
     On Fri, 13 Jul 2018 at 22:38, John Wu<[email blocked]> wrote: #yiv1653421022 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1653421022 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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   That is when I am using the latest version 5. Live view was lost and the runtime c++ error pops up. Quickly reverted to 4.3 for tomorrow. 

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7. Support Staff 7 Posted by John Wu on 13 Jul, 2018 02:50 PM

   

   Can you send a screenshot of the error?

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8. 8 Posted by syunichi2000 on 13 Jul, 2018 02:57 PM

   

   Sent from Yahoo Mail on Android
    
     On Fri, 13 Jul 2018 at 22:50, John Wu<[email blocked]> wrote: #yiv2294866141 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2294866141 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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   Let me send a report log via email

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9. Support Staff 9 Posted by John Wu on 13 Jul, 2018 03:05 PM

   

   Screenshot of the error would be better.

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10. 10 Posted by syunichi2000 on 13 Jul, 2018 03:10 PM

    

    Sent from Yahoo Mail on Android
     
      On Fri, 13 Jul 2018 at 23:05, John Wu<[email blocked]> wrote: #yiv4896755297 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv4896755297 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |
    Got it, i have a gig tomorrow and will run few test with sb5 and get the screenshot

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11. Support Staff 11 Posted by John Wu on 13 Jul, 2018 03:26 PM

    

    You can also try to duplicate the error by putting Sparkbooth into test
    mode by pressing ctrl-T on the main screen. That will automatically run one
    session after another. Disable printing, uploads, and any prompts. Let it
    run for a while until you get the error dialog.

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12. John Wu closed this discussion on 25 Sep, 2018 06:01 PM.