What error is this?
Hi team,
Just want to know, I keep seeing this error line in the SB log text file. But the system works ok.
" ANE statusHandle status jobstatuschanged error "
Any ideas?
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Support Staff 1 Posted by John Wu on 13 Jul, 2018 01:24 PM
It just means there is a download error. Most times the camera will recover
from that when it tries again.
2 Posted by syunichi2000 on 13 Jul, 2018 02:35 PM
howabout this one, this time with version 5
Thu Jul 12 2018 11:59:08 PM CanonCamera.fireCameraPhotoError
Thu Jul 12 2018 11:59:10 PM uncaughtError: 1006, TypeError, Error #1006
TypeError: Error #1006
at com.sparkbooth.dslr::CanonLiveView/end()
at com.sparkbooth.dslr::CanonCamera/sessionEndedHandler()
at flash.events::EventDispatcher/dispatchEvent()
at com.johnwupresents.sparkbooth.controllers::SessionController/sessionDone()
at com.johnwupresents.sparkbooth.controllers::SessionController/sessionComplete()
at com.johnwupresents.sparkbooth.controllers::SessionController/resetUI()
at com.johnwupresents.utils::Delay/onTimerComplete()
at flash.events::EventDispatcher/dispatchEvent()
at flash.utils::Timer/tick()
Support Staff 3 Posted by John Wu on 13 Jul, 2018 02:38 PM
That is a bug, but does not affect the operation of the camera. It usually
happens if the live view was already turned off.
Support Staff 4 Posted by John Wu on 13 Jul, 2018 02:39 PM
Do you just want to send me you log?
Support Staff 5 Posted by John Wu on 13 Jul, 2018 02:45 PM
CanonCamera.fireCameraPhotoError happens when the camera time out trying to
take a photo. Looks like the camera locked up.
6 Posted by syunichi2000 on 13 Jul, 2018 02:47 PM
Sent from Yahoo Mail on Android
On Fri, 13 Jul 2018 at 22:38, John Wu<[email blocked]> wrote: #yiv1653421022 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1653421022 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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That is when I am using the latest version 5. Live view was lost and the runtime c++ error pops up. Quickly reverted to 4.3 for tomorrow.
Support Staff 7 Posted by John Wu on 13 Jul, 2018 02:50 PM
Can you send a screenshot of the error?
8 Posted by syunichi2000 on 13 Jul, 2018 02:57 PM
Sent from Yahoo Mail on Android
On Fri, 13 Jul 2018 at 22:50, John Wu<[email blocked]> wrote: #yiv2294866141 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2294866141 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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Let me send a report log via email
Support Staff 9 Posted by John Wu on 13 Jul, 2018 03:05 PM
Screenshot of the error would be better.
10 Posted by syunichi2000 on 13 Jul, 2018 03:10 PM
Sent from Yahoo Mail on Android
On Fri, 13 Jul 2018 at 23:05, John Wu<[email blocked]> wrote: #yiv4896755297 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv4896755297 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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Got it, i have a gig tomorrow and will run few test with sb5 and get the screenshot
Support Staff 11 Posted by John Wu on 13 Jul, 2018 03:26 PM
You can also try to duplicate the error by putting Sparkbooth into test
mode by pressing ctrl-T on the main screen. That will automatically run one
session after another. Disable printing, uploads, and any prompts. Let it
run for a while until you get the error dialog.
John Wu closed this discussion on 25 Sep, 2018 06:01 PM.