using a webcam in the pro versions (canon)

Rodney Ndaira's Avatar

Rodney Ndaira

01 Jul, 2018 10:35 AM

Hi there, im planning on purchasing the software.
i as wondering, if i buy the canon version, can i use it on my laptop as i can have 3 installs, but it wont detect the webcam?
or do i have to buy the basic version as well as the pro canon one?

thank you.

  1. Support Staff 1 Posted by Jorge Oliva on 01 Jul, 2018 11:14 AM

    Jorge Oliva's Avatar

    The Canon sale version works with Canon and
    Webcam to switch you need to open press the F3 on the camera drop down menu you should see your webcam notice you will need to download your webcam drivers for it to work correctly

  2. 2 Posted by Rodney Ndaira on 02 Jul, 2018 06:22 AM

    Rodney Ndaira's Avatar

    thank you for your reply.
    i can see the camera and the liveview but cannot use it to take images. only option is to take dslr photo.
    i tried f3 with nothing happening

  3. Support Staff 3 Posted by John Wu on 02 Jul, 2018 02:13 PM

    John Wu's Avatar
  4. 4 Posted by RodneysPhotogra... on 04 Jul, 2018 05:32 AM

    RodneysPhotography's Avatar
  5. John Wu closed this discussion on 25 Sep, 2018 02:24 PM.

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