gifs

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Dave

22 Jun, 2018 05:38 PM

Just installed the newest version this morning and received this error (attached)

  1. Support Staff 1 Posted by John Wu on 22 Jun, 2018 05:44 PM

    John Wu's Avatar

    Can you enable the Use Legacy Encoder setting and see if that still happens?

  2. 2 Posted by dave on 22 Jun, 2018 05:57 PM

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    Where is that?

    Quoting John Wu <[email blocked]>:

  3. Support Staff 3 Posted by John Wu on 22 Jun, 2018 06:23 PM

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    Under Settings > Saving > GIFs

  4. 4 Posted by dave on 22 Jun, 2018 06:31 PM

    dave's Avatar

    Got it and it seemed to have worked.  Thanks.

    Quoting John Wu
    <[email blocked]>:

  5. Support Staff 5 Posted by John Wu on 22 Jun, 2018 06:59 PM

    John Wu's Avatar

    Cool. Thanks for letting me know. I'll look into the error

  6. John Wu closed this discussion on 03 Jul, 2018 03:08 PM.

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