can not upload and share

peticabina's Avatar

peticabina

07 Nov, 2016 10:15 PM

Hi,
Is there a limited size or unauthorized format of file ? I tried share a png overlay and its PDN (paintdotnet file) but i've got an issue message.

thanks !

  1. Support Staff 1 Posted by Joe Connell on 07 Nov, 2016 10:24 PM

    Joe Connell's Avatar

    A PDN file is not an regular image file and can only be opened with paint.net software. You need to save your image in paint.net to a JPG or PNG file and try uploading it again

  2. 2 Posted by peticabina on 07 Nov, 2016 10:42 PM

    peticabina's Avatar

    oh .. i thought that could be useful if someone want to customize the layer and thought too that it could be uploaded cause PaintdotNet is like a recommended freeware on this forum.
    But there's no problem !! I will only share the PNG overlay ;)

    Thanks !

  3. Support Staff 3 Posted by Joe Connell on 07 Nov, 2016 10:56 PM

    Joe Connell's Avatar

    After you upload your image
    Anyone who downloads the image can still
    drop it into Paint.net and do editing/changes on it...
    It's not like they need to have Photoshop to make the changes...

  4. Support Staff 4 Posted by Joe Connell on 07 Nov, 2016 11:01 PM

    Joe Connell's Avatar

    Example: here is a JPG file attached (background)
    and a PNG (Overlay) file attached...
    You can open them and save to your computer
    and open in Paint.net to make changes

  5. John Wu closed this discussion on 22 Dec, 2016 05:16 AM.

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