Can't input licence code

Emma's Avatar


05 Jan, 2018 06:05 PM

I'm been give the licence key/code
I keep trying to input the licence code but when I click in the email box or licence code box nothing happens so I can't until it!!

  1. Support Staff 1 Posted by Joe Connell on 05 Jan, 2018 06:15 PM

    Joe Connell's Avatar

    ??? strange... need more info

    If you have Skype... we can connect and I can take a look

    I use Skype to help SB users around the world...
    Skype is free to use computer to computer

    or provide more details on what is happening

    Joe Connell - SB Support

  2. Support Staff 2 Posted by Joe Connell on 05 Jan, 2018 06:17 PM

    Joe Connell's Avatar

    I do see an error in your email address...
    shouldn't that be ... ???

  3. John Wu closed this discussion on 05 Feb, 2018 06:15 PM.

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