License loss

John Gregory's Avatar

John Gregory

01 Oct, 2016 09:21 PM

Started software and is asking me for the key! it had one already

  1. 1 Posted by John Gregory on 01 Oct, 2016 09:25 PM

    John Gregory's Avatar

    if i enter the lisence key on the same computer will it deduct another licsence from my three?

  2. Support Staff 2 Posted by John Wu on 01 Oct, 2016 09:29 PM

    John Wu's Avatar

    Did you start Sparkbooth from a different user account than the one you
    activated? Activations are per user account.

  3. 3 Posted by I Pic U Service... on 01 Oct, 2016 09:30 PM

    I Pic U Services!'s Avatar

    nope! its the same computer i used last time and worked fine... I turned it
    on today and t is asking me for a license

  4. 4 Posted by I Pic U Service... on 01 Oct, 2016 09:38 PM

    I Pic U Services!'s Avatar

    if i enter my key will it deduct another?
    i have an event in 20 min!! please help

  5. Support Staff 5 Posted by John Wu on 01 Oct, 2016 09:39 PM

    John Wu's Avatar

    The only other things I can think of is your computer is setup to save user
    data on a central server and you are disconnected from the network, or if
    the license data got corrupted.

    But you can just use your license key again to reactivate. You do not lose
    activations, see
    http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations

  6. John Wu closed this discussion on 25 Oct, 2016 04:17 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac