Crash

lacabinaeventi's Avatar

lacabinaeventi

13 Jun, 2019 02:36 PM

Hi,
for the forst time with your software I've strange problem...
Sparkbooth crash when i try to open the general menù (CRTL +1).
I'd just update software but the problem isn't fixed. May you help me?
Tnx Valentina

  1. lacabinaeventi closed this discussion on 13 Jun, 2019 02:36 PM.

  2. Joe Connell re-opened this discussion on 13 Jun, 2019 02:43 PM

  3. Support Staff 1 Posted by Joe Connell on 13 Jun, 2019 02:43 PM

    Joe Connell's Avatar

    You closed this discussion after you posted
    so I am Re-opening it to reply....

    First you should send a Request Support from the
    main screen where you do sessions HOLD DOWN the
    Ctrl + Shift + 9 keys all at the same time and
    type CRASH in the comments box.

    This will send us information about your system that we need to help you

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