lag between flash going off and photos being taken on touch screen view - clients move too early as a result

info's Avatar

info

28 Feb, 2019 07:36 AM

Hi Joe
I have messaged you on skype regarding the subject matter. Could you please get back to me either through this medium or on skype.
Thank you
Edgar

  1. Support Staff 1 Posted by John Wu on 28 Feb, 2019 01:57 PM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

  2. Support Staff 2 Posted by Joe Connell on 05 Mar, 2019 01:07 AM

    Joe Connell's Avatar

    Edgar,

    Major sorry for the long delay, I did not get back until Friday
    and Iwas playing catch upon the 387 emails, the 2 events set up
    for this week end and finallt got finished.

    If you want to contact me in Skype, I am now available.

    Joe Connell - SB Support
    A1 Photo Booth
    www.A1PhotoBooth.com
    A1 Video Productions
    www.A1VideoProductions.com
    (586) 779-4710

  3. John Wu closed this discussion on 12 Apr, 2019 02:13 PM.

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