tag:help.sparkbooth.com,2010-04-06:/discussions/request-help-via-skype-with-joe/1163-helpSparkbooth: Discussion 2018-11-28T17:38:27Ztag:help.sparkbooth.com,2010-04-06:Comment/461977752018-10-04T18:43:44Z2018-10-04T18:43:44Zhelp<div><p>Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main<br>
screen?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/461977752018-10-04T18:48:09Z2018-10-04T18:48:09Zhelp<div><p>First... we only sell photo booth software.</p>
<p>Did you purchase a booth from someone that had<br>
the Sparkbooth software installed?</p>
<p>I do see that there is a software license registered to<br>
your email for the DSLR version.<br>
Sep 28, 2018, 3:39 AM <a href="mailto:info@photogiftbooth.co.uk">info@photogiftbooth.co.uk</a> Sparkbooth DSLR 6</p>
<p>Lets start with you sending a Request Support form...<br>
From the main screen, (where you do sessions)<br>
Hold down the <strong>Ctrl + Shift + 9</strong> keys all at the same time.<br>
A new window will open, type your message in the comments and send it OK.</p>
<p>Then we can review and advise...</p></div>Joe Connell