You have 0 of 3 activations remaining for Sparkbooth DSLR 4 / 5.

oscarleija67's Avatar

oscarleija67

12 Jan, 2022 03:42 AM

hello, i was having an issue with the camera delay on laptop touchscreen when posing to take a picture,. so downloaded version 4 and 5 to see if would help but did not fix my issue, so when i downloaded DSLR 7 its working great, but my licenses is not working. I uninstalled the other version from my laptop so i am only using one application of sparkbooth wich is version 7.

  1. Support Staff 1 Posted by John on 12 Jan, 2022 03:50 AM

    John's Avatar

    You can reinstall those other versions and then deactivate it to recover an
    activation. See
    http://help.sparkbooth.com/kb/activating-and-licensing/deactivate-install
    Or do not worry about it. You never lose activations since you can always
    reset them if you use them up. See
    http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations

  2. Support Staff 2 Posted by Joe Connell on 12 Jan, 2022 03:56 AM

    Joe Connell's Avatar

    You have a Sparkbooth DSLR 4 / 5,
    It WILL NOT open (Unlock) the Sparkbooth DSLR 7 version....

    You need to Upgrade to the DSLR 7.0 in order to
    get a New license that will open (Unlock) the DSLR 7

    NOTE: on Apr 05, 2019, you purchased a Sparkbooth Premium 6
    and REQUESTED a Refund that was issued...
    you no longer have a license for that version.

    If you Upgrade/Purchase a 7.0 version,
    we will not honor a refund this time.

    You need to Use the Trial version and make sure
    it is what you really want before making a Purchase/Upgrade.
    After a New version has been installed using the license key,
    there is no refund... this is why we have the TRIAL version
    for all your testing BEFORE making any purchase.

  3. 3 Posted by oscarleija67 on 12 Jan, 2022 04:31 AM

    oscarleija67's Avatar

    Thank you for the quick response, I went ahead a purchase the new license. Thanks again for your help. 

    Sent from Yahoo Mail for iPhone

    On Tuesday, January 11, 2022, 7:56 PM, Joe Connell <[email blocked]> wrote:

    #yiv3168510443 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv3168510443 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  4. John closed this discussion on 29 Jan, 2022 07:46 PM.

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