Ativação Sparkbooth DSLR
Hello good Morning!
My program suddenly stopped working asking to activate it.
Now it just shows me an error message saying I'm not connected.
My connection is working fine.
How should I go about resolving this issue?
I have a license for Sparkbooth Windows DSLR 4.3
I'm waiting for a return.
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Support Staff 1 Posted by Jorge Oliva on 10 Dec, 2021 01:41 PM
We don't see a license under [email blocked] when you bought the license what email did you use.
2 Posted by Contato Kobiyam... on 10 Dec, 2021 02:26 PM
[email blocked]
Support Staff 3 Posted by John on 10 Dec, 2021 02:58 PM
You need to start Sparkbooth while the computer is online. If your computer
is online, you may need to update the operating system to understand the
new security certificate format. See
http://help.sparkbooth.com/kb/troubleshooting/no-internet-connection
Especially, run through all the Windows updates and install Internet
Explorer 11
Support Staff 4 Posted by Jorge Oliva on 10 Dec, 2021 03:32 PM
Just so you know you have 0 activations left if you need to reset your activation you can do it here. http://help.sparkbooth.com/kb/activating-and-licensing/resetting-ac...
Support Staff 5 Posted by Joe Connell on 10 Dec, 2021 03:43 PM
Can you explain why the registered email
is not the same as the email you are using here?
Your email is [email blocked] and
the registered email is [email blocked]
John closed this discussion on 10 Jan, 2022 03:28 PM.