Ativação Sparkbooth DSLR

Diogo Berticelli's Avatar

Diogo Berticelli

10 Dec, 2021 01:36 PM

Hello good Morning!

My program suddenly stopped working asking to activate it.
Now it just shows me an error message saying I'm not connected.
My connection is working fine.
How should I go about resolving this issue?
I have a license for Sparkbooth Windows DSLR 4.3
I'm waiting for a return.

  1. Support Staff 1 Posted by Jorge Oliva on 10 Dec, 2021 01:41 PM

    Jorge Oliva's Avatar

    We don't see a license under [email blocked] when you bought the license what email did you use.

  2. 2 Posted by Contato Kobiyam... on 10 Dec, 2021 02:26 PM

    Contato Kobiyama's Avatar
  3. Support Staff 3 Posted by John on 10 Dec, 2021 02:58 PM

    John's Avatar

    You need to start Sparkbooth while the computer is online. If your computer
    is online, you may need to update the operating system to understand the
    new security certificate format. See
    Especially, run through all the Windows updates and install Internet
    Explorer 11

  4. Support Staff 4 Posted by Jorge Oliva on 10 Dec, 2021 03:32 PM

    Jorge Oliva's Avatar

    Just so you know you have 0 activations left if you need to reset your activation you can do it here.

  5. Support Staff 5 Posted by Joe Connell on 10 Dec, 2021 03:43 PM

    Joe Connell's Avatar

    Can you explain why the registered email
    is not the same as the email you are using here?
    Your email is [email blocked] and
    the registered email is [email blocked]

  6. John closed this discussion on 10 Jan, 2022 03:28 PM.

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