Issue With Texting (Vivial Connect

Edinalva Souza's Avatar

Edinalva Souza

26 Nov, 2021 12:45 AM

Hello,

I am having an issue with the text messaging in my mirror booth. I had it set up with Vivial Connect in the past and it worked just fine. But for some reason it no longer works. I put in the ID/API KEY/API Secret correctly and even generated some new keys to see if that would work, but I keep getting the error message (You do not have access to this URL) and it won't let me log in via the app. I don't know what could have caused this. Any ideas what I can do?

  1. Support Staff 1 Posted by John on 26 Nov, 2021 12:57 AM

    John's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's
    main screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

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