No preview + slow to take a picture

Wayne's Avatar

Wayne

25 Nov, 2021 08:43 PM

Hello - I have never had any issues with my sparkbooth software but it now takes over 5 seconds to actually take a picture after the countdown and it has no preview - any help would be great ! I have tried different cameras too

  1. Support Staff 1 Posted by Jorge Oliva on 25 Nov, 2021 08:48 PM

    Jorge Oliva's Avatar

    We are going to need your registered email to be able to help you. go to settings F1 on top in the ABOUT tab you will find the email. let us know

  2. 2 Posted by Wayne Cunningha... on 26 Nov, 2021 09:46 AM

    Wayne Cunningham's Avatar

    Thanks ! ready to go !

  3. 3 Posted by Wayne Cunningha... on 26 Nov, 2021 06:16 PM

    Wayne Cunningham's Avatar
  4. Support Staff 4 Posted by Joe Connell on 26 Nov, 2021 06:51 PM

    Joe Connell's Avatar

    AGAIN... there is NO license Registered to that email
    [email blocked]

    You can check the email Registered to your license in
    Settings > About page and send us a screen capture
    of the page or the actual email listed on that page.

  5. John closed this discussion on 12 Dec, 2021 06:32 PM.

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