Félix García Muela is my informatician, he has got an informatic shop and I'm one of his clients. He resolves every informatic problems in my business. He is no pirate neither a hacker.
By the way I would like also to bring to your attention that aprox. one year ago the green color began to be not supported on our pictures with Sparkbooth and replaced by strange city background. (See picture)
Moreover the preview of the public before shooting the picture isn't anymore available, we only got the countdown and a black screen before it which is quite annoying for the public.
I would be extremely thankful to you to resolve those issues, the most urgent being the license one as to be able to use the program on Friday for an event I've been called for.
Thank you for your availability.
Looking forward to hear from you again.