tag:help.sparkbooth.com,2010-04-06:/discussions/questions/97921-zenfolio-cant-connect-new-versionSparkbooth: Discussion 2022-11-28T05:48:13Ztag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-11T01:51:04Z2021-10-11T01:51:04ZZenFolio - Can't connect - New Version<div><p>What Android app are you referring to?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-11T04:45:12Z2022-11-28T05:48:13ZZenFolio - Can't connect - New Version<div><p>Hi John,<br>
The Android app is not the issue. The app was the way I discovered that Zenfolio has changed their platform and the API connection that Sparkbooth currently has is for the legacy accounts only. I discovered the issue with not being able to log into Sparkbooth because my subscription is with the new Zenfolio platform and API. They are not using the old platform for new accounts.<br>
Essentially there are two different platforms for Zenfolio now, a legacy, and the new one. The Sparkbooth login option is for the old one. We would like to be able to login in the new Zenfolio platform using Sparkbooth.<br>
Thank you</p></div>lancetag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-11T13:14:22Z2021-10-11T13:14:22ZZenFolio - Can't connect - New Version<div><p>I checked their API documentation and it still shows the same service that<br>
Sparkbooth is using. I emailed ZenFolio asking where the documentation for<br>
the new service is located. Still waiting to hear from them</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-11T15:01:29Z2022-11-28T05:48:13ZZenFolio - Can't connect - New Version<div><p>Hi John,<br>
Thank you for your attention to this.<br>
Here is the support page for Zenfolio showing the two login options and the distinct different platforms.<br>
<a href="https://zenfolio.com/support">https://zenfolio.com/support</a></p></div>lancetag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-11T15:58:30Z2021-10-11T15:58:30ZZenFolio - Can't connect - New Version<div><p>That is for their web interface and has nothing to do with their API<br>
service which Sparkbooth uses. Their API documentation still shows that<br>
version 1.8 is the latest which is what Sparkbooth uses<br>
<a href="https://www.zenfolio.com/zf/help/api/guide/overview/api-versions">https://www.zenfolio.com/zf/help/api/guide/overview/api-versions</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-11T16:22:16Z2022-11-28T05:48:13ZZenFolio - Can't connect - New Version<div><p>OK, however my new account email and password for signing up with the new<br>
platform does not work in Sparkbooth.</p>
<p>Thank you</p></div>lancetag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-11T19:41:18Z2021-10-11T19:41:18ZZenFolio - Can't connect - New Version<div><p>Then we need to see if they have an API service for the new platform. If<br>
not, then there is not much I can do. I am still waiting to hear back from<br>
them</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-12T03:36:05Z2022-11-28T05:48:13ZZenFolio - Can't connect - New Version<div><p>Ok, thank you.</p></div>lancetag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-13T00:10:27Z2021-10-13T00:10:27ZZenFolio - Can't connect - New Version<div><p>This is the reply I got from Zenfolio: "Currently, we do not yet have<br>
a Public API in place for the next-gen platform that supports<br>
ProSuite, PortfolioPlus or Portfolio"<br>
They said it makes since to have a public API for the new platform,<br>
but until they do - I there is nothing I can do to support the new<br>
platform.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/494283382021-10-13T02:21:26Z2022-11-28T05:48:13ZZenFolio - Can't connect - New Version<div><p>Ok, thank you for following up and putting that on the roadmap for Sparkbooth going forward.<br>
Thank you for a great product.</p></div>lance