Mac problems

Martin haughney's Avatar

Martin haughney

17 Apr, 2021 07:04 PM

Hi I have a paid subscription for spark booth I have updated my mac and now spark booth will not open is there an up to date version that will work or will I have to roll back my os

  1. Support Staff 1 Posted by John on 17 Apr, 2021 07:13 PM

    John's Avatar

    What version of Mac OS are you running?

  2. John closed this discussion on 28 Apr, 2021 12:48 AM.

  3. Martin Haughney re-opened this discussion on 11 May, 2021 09:34 PM

  4. 2 Posted by Martin Haughney on 11 May, 2021 09:34 PM

    Martin Haughney's Avatar

    Big sur only seen there was problems after I installed is there an update or will. I have to roll back to catilina 

    Sent from Yahoo Mail on Android
     
      On Sat, 17 Apr 2021 at 8:13 p.m., John Wu<[email blocked]> wrote:
    #yiv8247728313 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8247728313 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  5. Support Staff 3 Posted by John on 12 May, 2021 12:02 AM

    John's Avatar

    If you are on MacOS 10.15 Catalina, install Sparkbooth 6.1. MacOS 10.15
    stopped running 32-bit applications, so Sparkbooth 6.1 was updated to run
    on that OS.
    If you are on MacOS 11 Big Sur, install Sparkbooth 7. MacOS 11 had many
    changes to the application permissions, so Sparkbooth 7 was updated to run
    on that OS.

  6. John closed this discussion on 10 Jun, 2021 02:35 PM.

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