Lost a license when I updated Sparkbooth

steve's Avatar

steve

19 Mar, 2021 07:52 PM

bought Sparkbooth in 2014. its only run on this one PC. Updated Sparkbooth, cause it said it had a update, during the Pandemic...cause I had an abundance of freetime. This morning it said my free trail was over, and I need to buy it again, or re-enter my license key. I re-entered the key, now it says I have only 1 key left out of 3. why?

  1. Support Staff 1 Posted by Jorge Oliva on 19 Mar, 2021 08:07 PM

    Jorge Oliva's Avatar
  2. Support Staff 2 Posted by Jorge Oliva on 19 Mar, 2021 11:54 PM

    Jorge Oliva's Avatar

    Hi, Steve once you reset your activation press F1 on top where it says About you will find the link for support request if the link is not there just press the Ctrl shift 9 keys at the same time where a box will appear write TEST and press send. this will let us check your software for any internal error.

  3. John closed this discussion on 01 Apr, 2021 04:35 AM.

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