Ben Wieduwilt's Avatar

Ben Wieduwilt

11 Mar, 2021 08:36 PM

It is asking me to upgrade my DSLR 6 license, I can't log in , do I update to dslr7 or is there a 6 update?

  1. Support Staff 1 Posted by Joe Connell on 11 Mar, 2021 09:34 PM

    Joe Connell's Avatar

    You can check in Settings > About > Check for Updates
    it will give you the option to Update if there is one available.

    If you are using 6.0 and want to UPGRADE
    you can do that from the Sparkbooth web site
    HELP tab Upgrade license and insert your license key
    and registered email and it will show you the cost
    to Upgrade to the version(s) available to you.

    Updates are changes within the version you have and
    there is no cost to get Updates. An Upgrade is for
    a Newer version and there is a cost to Upgrade.

  2. 2 Posted by Ben Wieduwilt on 11 Mar, 2021 10:12 PM

    Ben Wieduwilt's Avatar

    When I put that in on the spark booth website it also tells me it’s invalid. I paid money for this

  3. Support Staff 3 Posted by Jorge Oliva on 12 Mar, 2021 01:08 AM

    Jorge Oliva's Avatar

    Yes, you did. you bought version 6 DSLR on Nov 26, 2018, 03:34 PM since then we now have version 7 it's not mandatory to Upgrade that's your option, looking at your license you do not have any more activations left, but that's not a problem because you never lose your activations you can always reset them.

  4. John closed this discussion on 26 Mar, 2021 02:06 AM.

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