change email for license recovery
Hello - I no longer have access to the original email I purchased my license with. [email blocked]
I need to update my license to my new email address [email blocked]
Thank you Liz Kysely
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Support Staff 1 Posted by Jorge Oliva on 24 Feb, 2021 01:16 AM
You need to wait for john to log in to review this request. please be patient
Thank you
JorgeOliva
SB Support
Support Staff 2 Posted by John on 24 Feb, 2021 02:35 AM
Changing the license key email address will deactivate any installs you
have, and you will need to reactivate those installs using the new email
address. Is it ok to make the change now?
3 Posted by Yo Yo Foto Boot... on 24 Feb, 2021 04:36 AM
Yes it can be reset, thank you
Have a fantastic day.
~ Lizzie
Support Staff 4 Posted by John on 24 Feb, 2021 05:09 AM
I have changed the email address of your license and sent a recover license
email to the new address. You will now need to reactivate any installs you
want to keep using the new email address
5 Posted by Yo Yo Foto Boot... on 24 Feb, 2021 09:14 AM
Thank you
Have a fantastic day.
~ Lizzie
John closed this discussion on 12 Mar, 2021 03:45 PM.