Please help, sparkbooth no detecting computer camera

Lin Brown's Avatar

Lin Brown

11 Feb, 2021 03:40 PM

Please help, sparkbooth no detecting computer camera

  1. 1 Posted by Lin Brown on 11 Feb, 2021 03:48 PM

    Lin Brown's Avatar

    Using MacBook Pro, sparkbook says "No camera detected. Please attach camera and press ctrl-3." Computer has a built in camera. Please help.

  2. Support Staff 2 Posted by Jorge Oliva on 11 Feb, 2021 04:05 PM

    Jorge Oliva's Avatar

    Press ctrl 3 camera settings do you see your camera on the dropdown menu

  3. Support Staff 3 Posted by John on 12 Feb, 2021 02:00 AM

    John's Avatar

    Are you running Mac OS 11 (Big Sur)? There is currently an incompatibility
    issue with the operating system and application framework so it is unable
    to see the webcam. You can run the Mac OS 10 or wait until they fix the
    incompatibility.

  4. John closed this discussion on 12 Mar, 2021 03:44 PM.

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You can use Command ⌘ instead of Control ^ on Mac