Sparkbooth Wont Open

John Nugent's Avatar

John Nugent

25 Sep, 2020 07:07 PM

Sparkbooth is asking me for my KEY and I don't have it, It asked for my email and said it was the wrong one. How can I get the KEY? I have a booth rental tomorrow. Setp

  1. Support Staff 1 Posted by John Wu on 25 Sep, 2020 07:37 PM

    John Wu's Avatar

    What email address did you use for your license?

  2. 2 Posted by John Nugent on 25 Sep, 2020 07:48 PM

    John Nugent's Avatar

    I don’t remember what I used, I thought I used [email blocked] or [email blocked] witch I don’t have access anymore.

    John Nugent
    Photo Boom
    Photo Booth Rentals
    843-290-3811 cell

    On Sep 25, 2020, at 2:37 PM, John Wu <[email blocked]> wrote:

    

  3. Support Staff 3 Posted by John Wu on 25 Sep, 2020 08:00 PM

    John Wu's Avatar

    I do not see any licenses registered under those email addresses or domains.
    Did you use any other email addresses? You can enter them at
    https://secure.sparkbooth.com/license
    That page will email the license to you

  4. Support Staff 4 Posted by John Wu on 25 Sep, 2020 08:43 PM

    John Wu's Avatar

    I think I found your license. Do you will have access to the email account
    at photoboom.biz?

  5. John Wu closed this discussion on 22 Oct, 2020 02:57 PM.

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