Activation Confirmation Question

Renee Ramos's Avatar

Renee Ramos

12 Feb, 2020 10:44 PM

Hello,

I just purchased Sparkbooth and I unlocked Sparkbooth for webcam and did not mean to and then unlocked Sparkbooth for DSLR Canon. I got an email saying that I have 1 of 3 activations left. How can I take the other activation off so that I have 2 of 3 activations left.

I can be reached at 760-468-7408
Thank you

This discussion was closed! See this FAQ for more information:

  1. "License key for different product" error

    If you are getting a "License key for different product" error when activating Sparkbooth with your email address and license key, please verify the product of your license key.

    You can go to the Recover License page to have your license keys emailed to you. The email will show the product for your license key.

    if you purchased your license on July 1, 2016 or later, you have a Sparkbooth 5 license...

    See more..
  1. Support Staff 1 Posted by John Wu on 12 Feb, 2020 10:58 PM

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  2. Support Staff 2 Posted by Joe Connell on 12 Feb, 2020 11:11 PM

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    You can also DEACTIVATE the web cam version and get back that Activation.

    That is IF you installed the webcam version AND the DSLR version

  3. Joe Connell closed this discussion on 12 Feb, 2020 11:11 PM.

  4. Joe Connell re-opened this discussion on 12 Feb, 2020 11:12 PM

  5. Support Staff 3 Posted by Joe Connell on 12 Feb, 2020 11:12 PM

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    ...oops sorry forgot the screen shot...

  6. 4 Posted by Byron on 14 Feb, 2020 06:21 PM

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    Hi this is the one of the errors that always comes out and I have to uninstall and then install please help me with this thanks

  7. Support Staff 5 Posted by John Wu on 14 Feb, 2020 06:47 PM

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    Start Sparkbooth while the computer is connected to the internet

  8. Support Staff 6 Posted by John Wu on 14 Feb, 2020 06:57 PM

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    Byron, can you please stop posting your issue on other people's threads.
    They will receive notifications for each reply and it has nothing to do
    with their issue.

  9. John Wu closed this discussion on 04 Jun, 2020 03:14 PM.

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