Question about exporting

Harry's Avatar


13 Dec, 2019 01:48 PM

I created an event on my home computer. I exported the .sbs file to a thumb-drive. When I got to my event, I imported the .sbs file. All works fine. The problem I ran into is that when you export .sbs configuration settings, they also contain the "save" folder locations that were set on my home computer.

When I "import" that .sbs file to my photo booth, it sets the "save" folder(s) to how they were on the home computer. In other words, those "save" folder(s) don't exist on my photo booth.

Does Sparkbooth create a new save folder if it can't find the one I imported? I did an event last night and I can't find any of the pictures.

I hope this makes sense. Here are pictures of the config settings on my home computer.

  1. Support Staff 1 Posted by Joe Connell on 13 Dec, 2019 02:17 PM

    Joe Connell's Avatar

    100% it makes sense.

    The default SAVE folder(s) is in the Documents\sparkbooth folder
    see attached

  2. 2 Posted by Harry on 13 Dec, 2019 02:23 PM

    Harry's Avatar

    Thank you Joe. So, since that folder does not exist on my photo booth,sparkbooth will just put them in the folder you show.

    Thank you

  3. Support Staff 3 Posted by Joe Connell on 13 Dec, 2019 02:25 PM

    Joe Connell's Avatar


    Did you LOOK in the Documents\sparkbooth folder?

  4. 4 Posted by Harry on 13 Dec, 2019 02:26 PM

    Harry's Avatar

    Ha ha. No. I will look this afternoon. I figured they had to be somewhere. Whew.

    The first client in forever that really wanted a USB of the pictures and I was thinking, OMG, I didn't save them.

  5. Support Staff 5 Posted by Rob (ZCZ) on 13 Dec, 2019 02:30 PM

    Rob (ZCZ)'s Avatar

    It's kind of foolproof in the sense that if you point to a location that can't be saved to (i.e. a non-connected network folder) you will get a save error message.

  6. Support Staff 6 Posted by Joe Connell on 13 Dec, 2019 02:38 PM

    Joe Connell's Avatar

    Poke the eye to the right of each of the items you want to save
    see attached

    (Note: this is a screen shot of 6.0)

  7. 7 Posted by Harry on 13 Dec, 2019 02:45 PM

    Harry's Avatar

    Thank you guys.

  8. John Wu closed this discussion on 14 Jan, 2020 03:49 AM.

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