twilio login ejrror

brian delia's Avatar

brian delia

03 Dec, 2019 09:07 PM

for some reason i keep getting "...Upgrade Required error." everytime i try to use my twilio credentials. have it working on 3 other machines with no issues. lease help asap!

  1. Support Staff 1 Posted by John Wu on 03 Dec, 2019 09:12 PM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

  2. Support Staff 2 Posted by John Wu on 04 Dec, 2019 05:20 PM

    John Wu's Avatar

    Looks like Twilio requires an upgraded security protocol for https
    https://www.twilio.com/docs/api/errors/20426
    Is Internet Explorer 11 installed on your computer? If so, check if TLS 1.2
    is enabled
    https://accountants-community.intuit.com/articles/1860769-how-to-enable-tls-1-2-in-internet-explorer-11

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

13 Dec, 2019 03:12 PM
13 Dec, 2019 02:45 PM
13 Dec, 2019 05:33 AM
12 Dec, 2019 09:39 PM
12 Dec, 2019 05:52 PM