Kiosk page change not working

northend's Avatar

northend

27 Nov, 2019 11:00 PM

Hi, I think I am missing something obvious here but can't find out whether I have a setting wrong or not. Basically I have a kiosk setup and working on a seperate computer from the photobooth and everything works fine. I am displaying 1 thumbnail at a time of many that have been taken. When I click on the "arrow" keys on screen to the left and right of the thumbnail I can scroll through them. I presumed that the same would be true if I "enabled" the setting in the keyboard menu to change page on the page up and page down keys with the setting "next page " and "previous page". Nothing happens though. I'm sure I had this working in SB5. Please can you help at all ?
I'm using V6.0.144 for both machines. The photo's are cached locally.

  1. Support Staff 1 Posted by John Wu on 27 Nov, 2019 11:11 PM

    John Wu's Avatar

    I'll look into it and get back to you

  2. Support Staff 2 Posted by Joe Connell on 27 Nov, 2019 11:40 PM

    Joe Connell's Avatar

    RE: "...same would be true if I "enabled" the setting in the keyboard menu to change page on the page up and page down keys with the setting "next page " and "previous page". Nothing happens though.

    I just did a video 6.0 and 5.0 showing there is a FIX needed in 6.0 Kiosk

  3. Support Staff 3 Posted by John Wu on 28 Nov, 2019 12:42 AM

    John Wu's Avatar

    Thanks Joe. That saves me investigation time. I'll work on a fix.

  4. 4 Posted by northend on 28 Nov, 2019 12:59 AM

    northend's Avatar

    Thanks for that, excellent news in terms of me not being stupid, and that a fix can/is being worked on. I couldn't ask for any more...

  5. Support Staff 5 Posted by John Wu on 28 Nov, 2019 01:44 AM

    John Wu's Avatar

    Can you try this new build and let me know if it fixes the issue?
    https://www.dropbox.com/s/mdn8ndpj2zpwklp/sparkbooth-6.0.146.exe?dl=0
    Make sure you have selected "Next Page" and "Previous Page" for the up and
    down shortcuts. See attached.

  6. Support Staff 6 Posted by John Wu on 03 Dec, 2019 02:49 AM

    John Wu's Avatar

    Did you get a chance to try that new build?

  7. 7 Posted by northend on 10 Dec, 2019 08:46 PM

    northend's Avatar

    I'm really sorry for taking so long to get back to you after you responded so quickly. I used it at a party that weekend and everything worked superbly. Thank you for your help.

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

13 Dec, 2019 03:12 PM
13 Dec, 2019 02:45 PM
13 Dec, 2019 05:33 AM
12 Dec, 2019 09:39 PM
12 Dec, 2019 05:52 PM