tag:help.sparkbooth.com,2010-04-06:/discussions/questions/87657-web-gallerySparkbooth: Discussion 2020-12-28T04:47:48Ztag:help.sparkbooth.com,2010-04-06:Comment/478241762019-11-14T17:22:08Z2019-11-14T17:22:09Zweb gallery<div><p>Is it possible that sparkbooth connects through the tokens, and not the<br>
phone number? When I logg in to twilio through sparkbooth I have to write<br>
in account SID and Auth Token. I have verified with sparkbooth that the<br>
“From” field, can be changed.</p>
<p>——— Wedding photographer<br>
<a href="http://www.josefpeyreweddings.com">www.josefpeyreweddings.com</a><br>
<a href="http://www.josefpeyrebodas.com">www.josefpeyrebodas.com</a><br>
+46739698036</p></div>Josef Peyretag:help.sparkbooth.com,2010-04-06:Comment/478241762019-11-14T17:23:02Z2019-11-14T17:23:02Zweb gallery<div><p>Thanks. I will look into it</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/478241762020-11-26T19:57:43Z2020-11-26T19:57:44Zweb gallery<div><p>Hello John,</p>
<p>Ive been experiencing some issues running spark booth on a windows surface,<br>
the image gets stuck, and keeps the same image even when running several<br>
sessions. Is this something you guys have seen before? Do you have any<br>
thoughts of what the problem might be?</p>
<p>The problem solves if I go into settings, select the rear camera, and then<br>
back to the front camera again. But then the same problem occurs after a<br>
while.</p>
<p>Here is a video showing the problem<br>
<a href="https://we.tl/t-TWh6bthrYf">https://we.tl/t-TWh6bthrYf</a></p>
<p>Regards,<br>
J</p>
<p>——— Wedding photographer & videographer<br>
<a href="http://www.josefpeyreweddings.com">www.josefpeyreweddings.com</a><br>
+46739698036</p></div>Josef Peyretag:help.sparkbooth.com,2010-04-06:Comment/478241762020-11-26T20:31:50Z2020-11-26T20:31:50Zweb gallery<div><p>I have never seen that before and do not know what the issue is. My guess<br>
is there is an issue with the webcam or the drivers. Maybe try running<br>
through this checklist<br>
<a href="http://help.sparkbooth.com/kb/troubleshooting/troubleshooting-checklist">http://help.sparkbooth.com/kb/troubleshooting/troubleshooting-check...</a><br>
And maybe run through all the Windows Updates for your computer and see if<br>
there are firmware updates for the Microsoft Surface</p></div>John