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Leticia's Avatar


10 Oct, 2019 09:37 AM


I took out pics in the strip layout of 3 pics and the 4th being a logo
However when i went back to print them, the layout changed and all the pics are singularly instead of the strip

How do i get it back onto the strip format as i need to print them ASAP for a customer

Please assist?


  1. Support Staff 1 Posted by Rob (ZCZ) on 10 Oct, 2019 01:07 PM

    Rob (ZCZ)'s Avatar

    Look in the Sparkbooth/{date of event} folder. It sounds like you opened up the Sparkbooth/Singles/{date of even} folder.

  2. 2 Posted by Leticia Pandara... on 11 Oct, 2019 06:20 AM

    Leticia Pandaram's Avatar

    Hi Rob

    We have tried different folders and it still did not work

    Any other suggestions?

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  3. Support Staff 3 Posted by Rob (ZCZ) on 11 Oct, 2019 12:14 PM

    Rob (ZCZ)'s Avatar

    Open Sparkbooth and look at the Settings/Saving option. Does it look like this? If so, that shows you where the folder is based on the date of the event. If you created a custom folder for the event the pictures would be there.
    There is no option for 'not saving' the photo strip originals.

  4. Support Staff 4 Posted by Joe Connell on 11 Oct, 2019 12:34 PM

    Joe Connell's Avatar

    In version 5.0 click the magnifying glass icon
    in 6.0 click the EYE icon (see attached)

  5. John Wu closed this discussion on 02 Dec, 2019 05:36 AM.

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