Sparkbooth 4

jpcmobiledj's Avatar

jpcmobiledj

04 Oct, 2019 03:45 AM

Sparkbooth 4

Your Sparkbooth 4 Trail is Over
I am receiving a message that Your Sparkbooth 4 trail is Over. 0 Remaining Days
Press Buy to purchase Sparkbooth 4
If you purchased Sparkbooth 4, press Unlock to use your license key.
If you forgot your license key go to http://sparkbooth.com/license

Quit Buy Unlock

I purchased my photo booth with Sparkbooth 4 Premium 28 January 2016. Why are we being locked out of the system. We have an event tomorrow. We can not log into the software. What do we need to do to correct this problem.

JPC Mobile DJ

  1. Support Staff 1 Posted by John Wu on 04 Oct, 2019 03:51 AM

    John Wu's Avatar

    There is no trial for Sparkbooth 4 - it is old software.
    If you want to activate an install, you need to download the latest version
    of Sparkbooth 4 from
    https://sparkbooth.com/en/download/#archive
    And then use your license key to unlock the software, see
    http://help.sparkbooth.com/kb/purchasing/how-to-purchase-sparkbooth#-a-name-unlock-a-how-to-unlock-sparkbooth-

  2. 2 Posted by jpcmobiledj on 04 Oct, 2019 04:05 AM

    jpcmobiledj's Avatar

    Actually Sparkbooth 4 is from our original purchase.  Is the system trying to encourage us to upgrade that's why we are having problems?
    If we upgrade will it cause us any problems?  We have an event tomorrow.
    Jeff (DJ Jay P) Powell
    Professional DJ/MC
    Cell: (214)708-3438FB: https://www.facebook.com/jpcmobiledjswww.jpcmobiledj.com

        On Thursday, October 3, 2019, 10:51:45 PM CDT, John Wu <[email blocked]> wrote:
     
      #yiv2275055273 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv2275055273 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  3. Support Staff 3 Posted by Joe Connell on 04 Oct, 2019 04:08 AM

    Joe Connell's Avatar

    You do not need to Upgrade...
    Just follow John's instructions and you will have
    your Sparkbooth 4 version to use as long as you need.

    If you want to activate an install, you need to download
    the latest version of Sparkbooth 4 from
    https://sparkbooth.com/en/download/#archive
    And then use your license key to unlock the software, see
    http://help.sparkbooth.com/kb/purchasing/how-to-purchase-sparkbooth...

  4. 4 Posted by jpcmobiledj on 04 Oct, 2019 04:11 AM

    jpcmobiledj's Avatar

    We have used it for 3 years and all of a sudden it says we don't have a license.  I entered the original key code but it tells me we don't have anymore license??

    Jeff (DJ Jay P) Powell
    Professional DJ/MC
    Cell: (214)708-3438FB: https://www.facebook.com/jpcmobiledjswww.jpcmobiledj.com

        On Thursday, October 3, 2019, 11:08:15 PM CDT, Joe Connell <[email blocked]> wrote:
     
      #yiv1350989609 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1350989609 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
    |

  5. Support Staff 5 Posted by John Wu on 04 Oct, 2019 04:14 AM

    John Wu's Avatar

    It is not saying you do not have any licenses, it is saying you are out of
    activations. All you need to do is reset the activations. See
    http://help.sparkbooth.com/kb/activating-and-licensing/resetting-activations

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