Joe Connell on 29 Sep, 2019 10:00 PM
RE: So do you have to pay everytime you update now?
Updates are free (fixes/changes to the versions you have.)
4.0 has been Upgraded (over 2 years ago) to Newer versions
5.0 over a year ago and now the current 6.0
- You can continue using the older 4.0 version you have forever,
but once a Newer version becomes available (with new features)
the Updates end for the older versions.
Joe Connell on 30 Sep, 2019 04:12 AM
So your Attendant experienced this but did not see any message and came over to your DJ table for help... how well does your attendant know the software and are you sure they did not notice any thing else happening...???
Send your info doing a Request Support from the main screen
by holding down the Ctrl + Shift + 9 keys all at the same time
and type Black screen in the comments and send / ok
This will send us info of what was happening during that time
He said weird things happened like the people were standing ready to take a
pic, but they weren't actually showing them on screen, the picture box was
blank. Then he said it just went black screen. He's not a techy, so he
doesn't know much about it. He sets up and presses the button to start the
session, that's it! We don't let anyone touch the equipment or screen.
Thank you for your "Send info" instructions.
I have the c920 webcam, and haven't done an update since Feb. 2017. Do you
think I should update it?? I'm always weary of doing updates, as previously
in the past I had problems with my rx1 printer (I have the 620 now) after
updates on the PC, that's why I have any updates off.
I'll probably end up doing the upgrade to 6 for the software. I haven't
actually used the green screen option yet. I keep my system pretty quick
and simple, I don't even have the social media set up or GIF, probably
should do GIF!! I don't have much time to experiment with my PhotoBooth
stuff, as I'm a mobile DJ first, and then they add on the Photobooth, but
of course would like to do more of them.
Does the c920 have a problem with green screen?