alexg15 closed this discussion
on 28 Sep, 2019 05:48 PM.
Joe Connell re-opened this discussion
on 28 Sep, 2019 05:50 PM
Joe Connell on 28 Sep, 2019 05:50 PM
First a few questions...
1) What printer are you using? You show it printing to
Microsoft Print to PDF and that is not a printer.
2) Did you create a 4X6 layout that is 1200px wide X 1800pc high?
and can you save/export that layout to your desktop and ZIP it and
attach the zip file here... I can then review your layout.
3) Did you actually PRINT any TEST prints or finished layout
that was created from a session in the photo booth?
RE: Can someone explain the red line, the "coordinate system?" and the gray square? The red line is where the edge of your layout is located - the gray square is the print size on the paper ... it appears to me you are not using the same paper size as your layout
RE: does someone have the perfect values? There is no set perfect value, every printer (even exact same models. will print slightly different... the paper can shift slightly with every printer
If you can answer my questions and provide me the saved SBL file, I can help you... NOTE: I do have an event today and will be leaving in 1 hour & 15 minutes... so I will not be able to help later today... one of the other Support Team will jump in to help you.
John Wu on 28 Sep, 2019 06:52 PM
You cannot compare the PDF Print to the Canon, since they use different
printer drivers and paper sizes. They will have different margins.
The Canon CP1300 paper size is not 4 x 6 - it is slightly different
proportion than an actual 4 x 6 paper size. Printing a 4 x 6 layout on that
printer will have some whitespace around some of the edges.
Try setting top = 5, left = 8, right = 18, bottom = 12 and then do another
test print on the Canon.