Activation not working

Dan Cowman's Avatar

Dan Cowman

14 Aug, 2019 02:07 AM

Good evening, I am trying to activate a recent download onto my tablet and the Activation screen comes back with "connect ETIMEDOUT"
I have been trying for a while but continue to get this error.

Any suggestions?

Thank you

  1. Support Staff 1 Posted by John Wu on 14 Aug, 2019 02:12 AM

    John Wu's Avatar

    Sorry, the server hosting company is performing server maintenance. They
    should be done in a couple hours. Try it again then.

  2. 2 Posted by Dan Cowman on 14 Aug, 2019 02:15 AM

    Dan Cowman's Avatar

    Thank you for letting me know!


    I really appreciate you responding, this quickly.


    Thank you


    Dan Cowman, RPA

    C: 306-552-7265


    E: <mailto:[email blocked]> [email blocked]

  3. Support Staff 3 Posted by John Wu on 14 Aug, 2019 03:23 AM

    John Wu's Avatar

    The activation server is back up. Please try it again.


  4. John Wu closed this discussion on 30 Sep, 2019 10:36 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac