tag:help.sparkbooth.com,2010-04-06:/discussions/questions/84791-fb-issueSparkbooth: Discussion 2019-09-30T22:35:24Ztag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T00:28:25Z2019-07-17T00:28:25ZFb issue<div><p>What do you mean by deliver? Do you mean it is not posting the photo to the<br>
page's photo album?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T00:52:08Z2019-07-17T00:52:09ZFb issue<div><p>Yes it will not put the photos in the album but the test did when I tried<br>
it.</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T01:03:35Z2019-07-17T01:03:35ZFb issue<div><p>Can you export your settings and send it to me? Go to Settings > Premium ><br>
Import/Export > press the Export button and send the file it saves. If the<br>
file is large, upload it to Dropbox and send the download link.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T01:08:26Z2019-07-17T01:08:26ZFb issue<div><p>Yes I'll do it after the event. It's currently deployed.</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T04:22:45Z2019-07-17T04:22:46ZFb issue<div><p>John attached is the file requested.</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T15:46:06Z2019-07-17T15:46:06ZFb issue<div><p>Any idea on a fix before I go back out and set it back up for tonight?</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:03:25Z2019-07-17T16:03:25ZFb issue<div><p>I imported your settings and under Settings > Send to Account was set to<br>
"No Upload" which will not upload to Facebook. But when I changed it to "Facebook" and pressed the test button and running<br>
a regular session, it uploaded fine. Here are the 2 test which you may want<br>
to delete:<br>
<a href="https://www.facebook.com/BoonvilleMayor/photos/a.2312673535436253/2315963745107232/?type=3&theater">https://www.facebook.com/BoonvilleMayor/photos/a.2312673535436253/2...</a><br>
<a href="https://www.facebook.com/BoonvilleMayor/photos/a.2312673535436253/2315960261774247/?type=3&theater">https://www.facebook.com/BoonvilleMayor/photos/a.2312673535436253/2...</a></p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:08:36Z2019-07-17T16:08:37ZFb issue<div><p>So I'm confused.. when I tested it went to the page and worked. When i ran<br>
the machine for real it didnt work. What did I do wrong? What did you fix?<br>
Anything?</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:11:04Z2019-07-17T16:11:04ZFb issue<div><p>I did not fix anything. You have the Send to Account set to "No Upload".<br>
Try changing it to "Facebook"</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:14:21Z2019-07-17T16:14:21ZFb issue<div><p>So will I have to setup all that developers page stuff? Or is this just a<br>
simple option?</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:16:11Z2019-07-17T16:16:11ZFb issue<div><p>What is the "developer page stuff"?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:17:33Z2019-07-17T16:17:33ZFb issue<div><p>It was wanting me to create a fb developers account..</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:21:42Z2019-07-17T16:21:42ZFb issue<div><p>If you are referring to the Custom Facebook App, Facebook no longer allows<br>
it.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-17T16:24:25Z2019-07-17T16:24:25ZFb issue<div><p>Okay. Thank you for looking into it.. I really appreciate you're time and<br>
you're product.</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-18T02:28:39Z2019-07-18T02:28:40ZFb issue<div><p>It worked when I tried it but when we went back to start I got a token<br>
expiration error now?</p></div>Tri-State Sound Networktag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-18T02:33:43Z2019-07-18T02:33:43ZFb issue<div><p>RE: <strong><em>when we went back to start I got a token expiration error now?</em></strong></p>
<p>Explain what you mean by a TOKEN Expiration error<br>
Capture a screen shot of that error and attach here...</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-18T02:53:05Z2019-07-18T02:53:05ZFb issue<div><p>Token expired means you need to reauthorize Sparkbooth by signing into<br>
Facebook</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474432412019-07-19T05:21:20Z2019-07-19T05:21:20ZFb issue<div><p>Also looks like now expires access every 24 hours. So you will need to<br>
resign into your account periodically</p></div>John