tag:help.sparkbooth.com,2010-04-06:/discussions/questions/84574-gifSparkbooth: Discussion 2019-09-30T22:35:12Ztag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T07:11:46Z2019-07-09T07:11:46ZGIF<div><p>2nd question, can gif be done in portrait mode?</p></div>Stevetag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T07:24:20Z2019-07-09T07:24:20ZGIF<div><p>another sample for reference</p></div>Stevetag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T12:20:49Z2019-07-09T12:21:20ZGIF<div><p>Question 1. why is the gif file behaving this way?<br>
<strong>what do you mean looks like it working fine</strong> A gif is a compilation of all photo taken you can control the speed of the gif see picture</p>
<p>Question 2. yes the Gif will create in the form of your template portrait or landscape but you need to understand a gif is only for the picture taken not the template</p></div>Jorge Olivatag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T12:26:38Z2019-07-09T13:55:16ZGIF<div><p>Yes, a Gif can be done in Portrait... <strong>[ WRONG ]</strong><br>
That is Strange...<br>
It appears you have something added that is semitransparent<br>
as an Overlay image covering your layout</p>
<p>First, go to the Settings > About and<br>
send a Request Support that will send more info<br>
about your system and then can you go to the<br>
Layout Editor and Export/Save the layout and ZIP it<br>
and attach the Zip file here... I can then review what is wrong.</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T12:39:11Z2019-07-09T12:39:11ZGIF<div><p>Done the request support & attached the layout editor.</p></div>Stevetag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T12:41:03Z2019-07-09T12:41:03ZGIF<div><p>We have used the widescreen & square format. it work fine... except for the portrait. Same setting.. attached square gif</p></div>Stevetag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T13:51:53Z2019-07-09T13:51:53ZGIF<div><p>YES Steve...</p>
<p>I now understand that GIF's can not be done in Portrait<br>
as I replied to your Support Request<br>
I will add here for others to see why...</p>
<p>Not sure if there is a fix or not...<br>
John will to review this</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T14:03:48Z2019-07-09T14:03:48ZGIF<div><p>Using your layout I did it with Square photo boxes</p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T14:20:48Z2019-07-09T14:20:48ZGIF<div><p>Can you send a screenshot of the Settings > Savings settings?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T14:45:29Z2019-07-09T14:45:29ZGIF<div><p>do you mean this setting?</p></div>Stevetag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T14:47:53Z2019-07-09T14:47:53ZGIF<div><p>Tks Joe. wide screen & square work perfect except portrait.</p>
<p>Hope John can rectify this soon.</p>
<p>Tq</p></div>Stevetag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-09T18:06:12Z2019-07-09T18:06:12ZGIF<div><p>Hi Steve, Can you verify if you have the live view rotated 90 degrees in<br>
camera settings?<br>
You can also uncheck the "Use Legacy" setting which uses a different GIF<br>
encoder. That seems to work for portrait photos. It is a little slower to<br>
encode, but it is a workaround for now.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-11T12:40:43Z2019-07-11T12:40:43ZGIF<div><p>Hi John,</p>
<p>Yes, live view was rotated to 90 deg & if uncheck the "use legacy". it will take some time to encode (for the wide screen & square too).</p>
<p>anyway, have not try for portrait yet. will let u know soon.</p>
<p>Tq</p></div>Stevetag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-11T19:07:39Z2019-07-11T19:07:39ZGIF<div><p>Hi Steve, Can you update to 5.0.175 and re-enble the GIF "Legacy" setting,<br>
and let me know if it works for you.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-11T19:18:10Z2019-07-11T19:18:10ZGIF<div><p>Steve,</p>
<p>I did some major testing with Portrait photo boxes<br>
and made a video showing GIF's will now work<br>
in Portrait with and without Rotating the camera...<br>
<a href="https://youtu.be/Lp5zPkaSNnA">https://youtu.be/Lp5zPkaSNnA</a></p></div>Joe Connelltag:help.sparkbooth.com,2010-04-06:Comment/474212502019-07-12T15:40:23Z2019-07-12T15:40:23ZGIF<div><p>Hi Joe & John,</p>
<p>Just try with the new update, it work great.</p>
<p>Tks</p></div>Steve