Selphy Cp1300 Layout Questions

Miranda Palmer's Avatar

Miranda Palmer

18 May, 2019 07:20 PM

I have a MacBook Pro and have tried to use the margins and padding per the instructions to get the image to print properly. If I can get the red lines to appear, the center diamond is all wonky, and it still doesn't seem like it will print properly. Here is what I've done, been doing and going in circles with:

  1. Support Staff 1 Posted by Joe Connell on 18 May, 2019 07:57 PM

    Joe Connell's Avatar

    At the start of your example video, you show that you are making adjustments in your PRINTER for margins PRIOR to doing the margin TESTING and adjustments...

    You need to start with the PRINTER set to 4X6 with 0 margin adjustments in all the boxes in your PRINTER set up. Then in the SB printer settings, start with all margins at 0 and do a TEST print and actually PRINT the TEST print and capture the TEST print and attach it here... we can the help you make the correct adjustments.

    When you change the 4X6 size margins in the PRINTER for margin adjustments, that is causing the incorrect TEST print to be off set. The PRINTER should NOT have any borders/margins set and only select the 4X6 paper size Portrait and Center.

    Making changes in the way the printer has margins will not work, that is what the SB printer settings are for.

  2. 2 Posted by Miranda Palmer on 20 May, 2019 03:58 AM

    Miranda Palmer's Avatar

    The first (left) was at 0 margins,

    the second was at
    top 10
    left 1
    right 15
    bottom 22

  3. Support Staff 3 Posted by Joe Connell on 20 May, 2019 04:13 AM

    Joe Connell's Avatar

    HELLO ... did you READ anything I posted ???

    You FIRST need to FIX the settings in your PRINTER
    so that you have selected a 4X6 paper size with
    NO margins - NO borders - set CENTER - for a Portrait print.

    If you do not fix / correct those settings, you will be wasting your time
    making any adjustments in the SB printing settings for the margins.

    Once you have the PRINTER setting set as I said,
    THEN you need to set the SB printing settings with
    all margins set to 0 and do a TEST print and show that print here.

    Then we can help you make the correct adjustments
    one at a time... until we have it set right.

    If you ignore what I am saying, you can forget about
    getting any help here.... to Learn, you need to first
    LISTEN to what we tell you.

  4. Support Staff 4 Posted by Joe Connell on 20 May, 2019 04:16 AM

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    Also... those sample TEST prints do not appear to be
    printed on 4X6 paper... what size PAPER are you using?

  5. Support Staff 5 Posted by John Wu on 20 May, 2019 05:02 AM

    John Wu's Avatar

    The paper size is a little narrower than 4 x 6.
    But based on the first test print, try top = 5, left = 2, right = 12,
    bottom = 22 and then do another test print using enabling the auto
    centering, rotate and scaling settings.

  6. 6 Posted by Miranda Palmer on 20 May, 2019 01:23 PM

    Miranda Palmer's Avatar

    The first print that I posted above (the one on the bottom) was set to no margins, no border, but you are right- I did not check the printer center button. I apologize that I missed that

    The Selphy paper comes with little tabs on the top and bottom that pop off. I have not find any direction on how/if to change the paper size based on those tabs- if you have direction- I'd definitely love it.

    I attached the original with the center buttom checked, and then the second one with the suggestions by John Wu. Thank you for your help.

  7. Support Staff 7 Posted by John Wu on 20 May, 2019 02:50 PM

    John Wu's Avatar

    Looks good.

  8. Support Staff 8 Posted by Joe Connell on 20 May, 2019 03:08 PM

    Joe Connell's Avatar

    Do a regular session and attach a PRINTED sample here

  9. John Wu closed this discussion on 10 Jul, 2019 08:53 PM.

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