Test mail does not work

nicolas.afaloniatis's Avatar


14 May, 2019 05:18 PM


I just integrated sendgrid to allow guests to send photos to their email but when I want to test it, it tells me every time that the test has failed... Why?


Showing page 2 out of 2. View the first page

  1. Support Staff 30 Posted by John Wu on 17 May, 2019 09:15 PM

    John Wu's Avatar

    Ok, I have changed the email address of your license to
    [email blocked] and sent you a recover license email to the new
    address. You will now need to reactivate your install using the license
    information that I sent you.

  2. Support Staff 31 Posted by John Wu on 21 May, 2019 12:37 AM

    John Wu's Avatar

    Can you try this new build? It has been updated to use the new SendGrid
    It requires you to create an API key on the SendGrid website:
    1. Go to https://app.sendgrid.com/ and sign into your account
    2. Click the Settings tab and then click the "API keys" link
    3. On the API Keys page, click the "Create API Key" button in the upper
    4. Fill out the key name, then select the "Full Access" permission and
    click "Create & View"
    5. Copy the key value, and paste it into the Sparkbooth's SendGrid settings
    and log into SendGrid (see attached)

  3. John Wu closed this discussion on 10 Jul, 2019 08:53 PM.

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