tag:help.sparkbooth.com,2010-04-06:/discussions/questions/81457-facebookSparkbooth: Discussion 2019-04-12T15:06:53Ztag:help.sparkbooth.com,2010-04-06:Comment/471058242019-03-23T14:45:21Z2019-03-23T14:45:21ZFacebook<div><p>Is the Facebook account you used an administrator to the page?</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471058242019-03-24T20:10:05Z2019-03-24T20:10:05ZFacebook<div><p>Hi, I logged out of Facebook to log into a different account however when i tried to log in to facebook I get a empty white box that quickly dissappers then an error message to say login failed.</p>
<p>As i needed the sparkbooth for a party i had to install it onto a spare laptop and luckily i got that working.</p>
<p>I think that there is something blocking the access to the login page that pops up when you click configure within sparkbooth. I tried turning off antivirus and popup blockers but still get an empty white box where there should be the login to facebook.</p>
<p>I hope this makes sense and wonder if you have seen this issue before and how to resolve it.</p>
<p>Many thanks</p>
<p>Mike</p></div>Michael Harleytag:help.sparkbooth.com,2010-04-06:Comment/471058242019-03-24T20:13:28Z2019-03-24T20:13:28ZFacebook<div><p>Make sure you have Internet Explorer 11 installed.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471058242019-03-24T21:08:53Z2019-03-24T21:08:53ZFacebook<div><p>Hi</p>
<p>Yes it already is internet explorer 11</p>
<p>Thanks</p></div>Michael Harleytag:help.sparkbooth.com,2010-04-06:Comment/471058242019-03-25T17:16:59Z2019-03-25T17:16:59ZFacebook<div><p>Can I remote into your computer to take a look? Here are the instructions<br>
on how to setup the remote session <a href="http://sparkbooth.com/remotesupport">http://sparkbooth.com/remotesupport</a><br>
I will be available to do this starting at 1p PST. Or we can schedule for<br>
later. Let me know.</p></div>Johntag:help.sparkbooth.com,2010-04-06:Comment/471058242019-03-28T22:11:01Z2019-03-28T22:11:01ZFacebook<div><p>Are you still having issues with Facebook?</p></div>John