Publish to Facebook page

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Anton

09 Feb, 2019 04:07 PM

Hi
I need help with Facebook send to my page. I made a successful login on Facebook, but I don’t get permission to post to my page. Please see attached screenshots

  1. Support Staff 1 Posted by John Wu on 09 Feb, 2019 04:11 PM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Or see http://help.sparkbooth.com/kb/how-to/sending-support-requests

  2. 2 Posted by Антон Гвоздиков on 09 Feb, 2019 04:23 PM

    Антон Гвоздиков's Avatar

    Hi
    Log was sent

    сб, 9 февр. 2019 г. в 19:11, John Wu <[email blocked]>:

  3. Support Staff 3 Posted by John Wu on 09 Feb, 2019 04:25 PM

    John Wu's Avatar

    You are using Sparkbooth 4 which no longer works with Facebook. Try
    updating to version 5 or 6.

  4. 4 Posted by Антон Гвоздиков on 09 Feb, 2019 04:37 PM

    Антон Гвоздиков's Avatar

    Thank you for answer.
    Sincerely Yours
    Anton Gvozdikov
    Russia +79262072089
    Skype: toxawww

    сб, 9 февр. 2019 г. в 19:25, John Wu <[email blocked]>:

  5. 5 Posted by Антон Гвоздиков on 09 Feb, 2019 04:40 PM

    Антон Гвоздиков's Avatar

    Is it possible to upgrade to version 6 Premium without loosing all my
    settings?
    Sincerely Yours
    Anton Gvozdikov
    Russia +79262072089
    Skype: toxawww

    сб, 9 февр. 2019 г. в 19:36, Антон Гвоздиков <[email blocked]>:

  6. Support Staff 6 Posted by Joe Connell on 09 Feb, 2019 04:52 PM

    Joe Connell's Avatar

    YES... the best/safest way is to EXPORT your setting
    in your current software Settings > Premium > Import/Export
    in the drop down select EXPORT.... save to your desk top.

    Then Upgrade and install 6.0 with your new license and
    check to see if all your setting are there... IF NOT
    In your new 6.0 - go to Settings > Premium > Import/Export
    and select Import and select the SBS file that you saved
    on your desk top. You should be all set with your new 6.0

  7. 7 Posted by Антон Гвоздиков on 09 Feb, 2019 04:55 PM

    Антон Гвоздиков's Avatar

    Thank you. Just bought the upgrade. Do I have to download and install new
    version or just deactivate and activate new license number?
    Sincerely Yours
    Anton Gvozdikov
    Russia +79262072089
    Skype: toxawww

    сб, 9 февр. 2019 г. в 19:52, Joe Connell <[email blocked]>:

  8. Support Staff 8 Posted by Jorge Oliva on 09 Feb, 2019 06:09 PM

    Jorge Oliva's Avatar

    Just to let you know, your system does not meet the requirement to run spark booth without occasional error you have a == SYSTEM INFO == Name
    Intel(R) Atom(TM) CPU N2800 @ 1.86GHz
    System Requirements: Windows (7 or later) or Mac OS 10.7 or later, Webcam, 4GB or more RAM, and i3 processor or better (2.0 Ghz or faster) recommended.

  9. 9 Posted by Антон Гвоздиков on 10 Feb, 2019 04:51 PM

    Антон Гвоздиков's Avatar

    Sparkbooth works slowly but acceptable for our children events. I upgraded
    to version 6 and tested on my pc. Thank you for support. Facebook uploads
    works again with this version.
    Sincerely Yours
    Anton Gvozdikov
    Russia +79262072089
    Skype: toxawww

    сб, 9 февр. 2019 г. в 21:09, Jorge Oliva <[email blocked]>:

  10. Support Staff 10 Posted by John Wu on 10 Feb, 2019 06:52 PM

    John Wu's Avatar

    You need to download version 6 and then use your new key

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