VELOCIDAD DEL SISTEMA

vania_gi2's Avatar

vania_gi2

07 Feb, 2019 04:45 PM

Acabo de adquirir una cabina, icluido el sistema. instalando toda la cabina fotografica, sistemas camaras, funcionando excelente. al momento de isntalar la impresora EPSON L805, el sistema empieza a hacerse excesivamente lento, quisiera alguna sugerencia de que hacer en ese caso . gracias

  1. Support Staff 1 Posted by Joe Connell on 07 Feb, 2019 04:50 PM

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    What printer are you using?
    If it is an ink jet printer, it will be very slow.
    The software only sends the finished layout
    to the printer and the printer takes it from there.
    The software can not make the printer work any faster.

  2. Support Staff 2 Posted by Jorge Oliva on 07 Feb, 2019 06:00 PM

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    Su solicitud me fue enviada para verificar si hay un error. Primero necesitamos que abra su programa. Presione la tecla F1 setting ariba donde dice ABOUT obrime el request support en la caja escribe systema lento y obrime send esto nos ayuda a ver si hay un error en el systema

  3. 3 Posted by vania_gi2 on 07 Feb, 2019 06:37 PM

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    es una EPSON L-805, no es la impresora que quedo lenta, el sistema se me quedo muy lenta luego de configurarla la impresora, cosa que no estaba sucediendo antes de configurarle la impresora.

  4. Support Staff 4 Posted by Jorge Oliva on 07 Feb, 2019 06:45 PM

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    necesitamos que nos mande un request support las instruciones esta en el mensaje previo para poder ayudarte

  5. 5 Posted by vania_gi2 on 08 Feb, 2019 01:38 AM

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    Buenas,

    ya le envie el request suport, con los detalles del inconveniente.

    Aguardo su ayuda , MUCHAS GRACIAS

  6. Support Staff 6 Posted by Jorge Oliva on 08 Feb, 2019 01:46 AM

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    No lo hemos recibido. Usted escribió en el recuadro Computadora lenta y presione Enviar. Debe estar conectado a Internet para que lo recibamos.

  7. Support Staff 7 Posted by Jorge Oliva on 08 Feb, 2019 02:02 AM

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    Si tiene la versión 4 del programa, en la pantalla de visualización presione las teclas Ctrl shift 9 al mismo tiempo, esto abrirá un cuadro y escribirá la computadora lenta luego presione enviar.

  8. 8 Posted by vania_gi2 on 08 Feb, 2019 04:32 PM

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    buenas tardes, le volvi a enviar, me confirma si le llego . por favor

  9. Support Staff 9 Posted by John Wu on 08 Feb, 2019 04:36 PM

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    You do not need to send this support request multiple times. We got the
    last 4 requests you sent.
    If you were referring to the printer speed, that is a function of the
    printer. The software has no control over the speed of the printing.
    Another issue is the computer's processor is too underpowered to run
    Sparkbooth. You have a "Intel(R) Celeron(R) CPU N3060 @ 1.60GHz". The
    system requirements recommends "i3 processor or better (2.0 Ghz or faster)"

  10. 10 Posted by vania_gi2 on 08 Feb, 2019 04:58 PM

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    Disculpe, no me aparecia en el sistema como enviado.

    El problema no es la velocidad de la impresion, el problema seria con la velocidad del sistema, quedo excesivamente lento luego de la configuracion . tardando la acion como 3 segundos luego de darle click.

  11. Support Staff 11 Posted by Joe Connell on 08 Feb, 2019 05:04 PM

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    Excuse me,
    The problem is YOUR COMPUTER IS TO SLOW

    It is under powered Intel(R) Celeron(R) CPU N3060 @ 1.60GHz
    and the MINIMUM System Requirements: Windows (7 or later)
    or Mac OS 10.7 or later, Webcam, 4GB or more RAM, and
    i3 processor or better (2.0 Ghz or faster)

    It is not the printer or the software, it is your computer does not meet
    the System Requirements to run the software.

  12. Support Staff 12 Posted by Joe Connell on 08 Feb, 2019 05:09 PM

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    It has that information on the main web site Home page

  13. Support Staff 13 Posted by John Wu on 08 Feb, 2019 05:12 PM

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    It is also on the Spanish page if you need it in Spanish
    https://sparkbooth.com/es/#download

  14. Support Staff 14 Posted by Joe Connell on 08 Feb, 2019 05:18 PM

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    .................

  15. 15 Posted by vania_gi2 on 08 Feb, 2019 05:25 PM

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    lo raro es que me estaba funcionando super bien, luego de configurar la impresora, comenzó a quedar lento.

    le agardezco la comprencion.

  16. Support Staff 16 Posted by John Wu on 08 Feb, 2019 05:40 PM

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    Maybe something about the printer driver is using up too much processing
    power on your limited CPU

  17. 17 Posted by vania_gi2 on 08 Feb, 2019 05:52 PM

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    me recomienda alguna solucion, ?

  18. Support Staff 18 Posted by John Wu on 08 Feb, 2019 05:53 PM

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    Get a computer with a CPU that matches the system requirements.

  19. 19 Posted by vania_gi2 on 08 Feb, 2019 06:00 PM

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    ok, podria probar el sistema de prueba gratis, con una computadora que cumpla las especificaciones con la impresora , para confirmar la duda cierto ?

  20. Support Staff 20 Posted by John Wu on 08 Feb, 2019 06:07 PM

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    Yes

  21. 21 Posted by vania_gi2 on 08 Feb, 2019 06:09 PM

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    gracias por la ayuda , cualquier duda les estare comunicando

  22. 22 Posted by vania_gi2 on 12 Feb, 2019 07:18 PM

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    buenas tardes, un consulta !!

  23. Support Staff 23 Posted by Rob (ZCZ) on 12 Feb, 2019 07:34 PM

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    Good day sir! What can I help you with !!

  24. 24 Posted by vania_gi2 on 12 Feb, 2019 07:39 PM

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    Como estuve comentando mi problema mas arriba.

    Tengo una pc all in one , y no soporta el cambio del procesador a una requerida por el sistema, me pregunto si instalado el sistema en una memoria externa podria dar alguna solucion a mi problema.

    Favor gracias por comprender

  25. Support Staff 25 Posted by Rob (ZCZ) on 12 Feb, 2019 07:50 PM

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    As I was commenting my problem above. I have a PC all-in-one, and does not support the change of the processor to one required by the system, I wonder if installing the system in an external memory could give some solution to my problem. Thank you for understanding

    Sorry but this will not work. The CPU is the 'brain' of the system that handles most of the program load. If you do not have a strong brain, you cannot function no matter what you add externally.

    Lo siento pero esto no funcionará. La CPU es el "cerebro" del sistema que maneja la mayor parte de la carga del programa. Si no tiene un cerebro fuerte, no puede funcionar sin importar lo que agregue externamente.

  26. 26 Posted by vania_gi2 on 12 Feb, 2019 07:57 PM

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    thaks :(

  27. Support Staff 27 Posted by Jorge Oliva on 13 Feb, 2019 01:54 AM

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    hola vania para poder ayudarte major necesito que abras el programa obrime el F1 ariba en ABOUT obrime check for update esto nos ayuda determiner el systema lento

  28. 28 Posted by vania_gi2 on 13 Feb, 2019 12:40 PM

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    ok ok, eso hare.

  29. John Wu closed this discussion on 04 Mar, 2019 09:43 PM.

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