mirror

Dean Martin's Avatar

Dean Martin

08 Jan, 2019 11:57 AM

Hi

do you offer A full trial of the mirror software ?
I contacted darkroom, and they offer a full access 10 day trial with no water marks. do you guys offer this ?

I use sparkbooth 5 currently

  1. Support Staff 1 Posted by Rob (ZCZ) on 08 Jan, 2019 12:23 PM

    Rob (ZCZ)'s Avatar

    All trial modes are for 30 days with full functionality with photos watermarked. There are no licenses we have that have a 10-day (or shorter/longer) expiry date on them.

  2. Support Staff 2 Posted by Jorge Oliva on 08 Jan, 2019 02:14 PM

    Jorge Oliva's Avatar

    I checked with darkroom and the only 10 trial with no watermark is a 10 day license that they sell (its not free) we offer like joe said a 30 day free trial for you to test in mirror booth it has all function available of a mirror booth but all pictures are watermarked.

  3. Support Staff 3 Posted by Joe Connell on 08 Jan, 2019 02:16 PM

    Joe Connell's Avatar

    Dean,

    The TRIAL version is set to use completely
    with all the features and only adds the watermarks
    because it is TRAIL - for testing and not to be used
    for any event... if you think using another software
    that gives you 10 days of Trial use without watermarks
    is right for you, then go for it, but if you already have
    Sparkbooth 5.0 ... why would you want to switch?

  4. 4 Posted by Deano on 08 Jan, 2019 04:29 PM

    Deano's Avatar

    That is quite an arrogant response Joe !Is that your highest tier of customer service when asked a question.
    And sparkbooth 5, as far as i am aware, doesn't work for Mirrors. I have sparkbooth 5 for my photo booth, and i need software for a mirror.
    I had lots of issues with sparkbooth in the early days which took a while to sort out, hence why i want to thoroughly stress test software beforepaying a wadd of cash out for it.

    A trial session at home taking 2 or 3 images doesn't evaluate software. 40 -60 pics continuously at an event does !

    After asking the same question in 2 of the large photo booth and mirror booth groups,  it appears,  quite a few people also agree! So save your snotty approach next timea customer asks a decent question JOE !

  5. Support Staff 5 Posted by Joe Connell on 08 Jan, 2019 04:46 PM

    Joe Connell's Avatar

    Then if you feel my response was not to your liking
    It was not intended to piss you off.

    I figured if you thought the other software was giving you a deal
    and I felt, if you think paying $35 to use software for 10 days
    then go for it... if that in your opinion was arrogant, so be it.

    As for testing the software for more than 3-4-5-6 sessions,
    it can be set to run continually using Ctrl+T and will test unattended.

    I will remember to not respond to any of your requests in the future.

  6. 6 Posted by Deano on 08 Jan, 2019 04:49 PM

    Deano's Avatar

    Who stated i was paying $35 to use software ? I'll be sure to leave a review regarding your attitude !And i will gladly share my opinion with a screenshot of this thread in addition.
    You responded with an apology, then preceded to be totally unprofessional !I'll remember not to purchase sparkbooth in future !

  7. Support Staff 7 Posted by Joe Connell on 08 Jan, 2019 04:59 PM

    Joe Connell's Avatar

    SLOW DOWN - You have a dislike for anything I say

    REGARDING: Who stated i was paying $35 to use software ?
    The darkroom 10 day Trial you were referring to, is $35

    I'll be sure to leave a review regarding your attitude !
    I suggest you copy all of what I said that you think is an attitude

    And i will gladly share my opinion with a screenshot of this thread in addition. You responded with an apology, then preceded to be totally unprofessional !I'll remember not to purchase sparkbooth in future !
    Thanks... I can go back to helping other users here

  8. 8 Posted by Deano on 08 Jan, 2019 05:03 PM

    Deano's Avatar

    *sighs* 

  9. Support Staff 9 Posted by Joe Connell on 08 Jan, 2019 05:04 PM

    Joe Connell's Avatar

    ............................

  10. Joe Connell closed this discussion on 08 Jan, 2019 05:04 PM.

  11. Joe Connell re-opened this discussion on 08 Jan, 2019 06:47 PM

  12. Support Staff 10 Posted by Joe Connell on 08 Jan, 2019 06:47 PM

    Joe Connell's Avatar

    REVIEW all that took place on what was said...
    decide for yourself


    Joe Connell - SB Support

  13. 11 Posted by Dean Martin on 08 Jan, 2019 07:50 PM

    Dean Martin's Avatar

    It appears Joe by facebook, alot of people agree you need an attitude adjustment ! If you're too old for the game. And you are WRONG - darkroom gave me a key for 10 days, for FREE may i add, to trial the FULL software.

    Love and kisses

  14. John Wu closed this discussion on 05 Feb, 2019 04:51 PM.

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