License

Jeremy Sexton's Avatar

Jeremy Sexton

23 Dec, 2018 10:52 PM

My email has changed I have the active software on my old computer that runs very slow but i can get in to it so if there is a way to look up the product key from with in the software ill be able to get it

  1. Support Staff 1 Posted by John Wu on 23 Dec, 2018 10:55 PM

    John Wu's Avatar

    What email address is the license under?

  2. 2 Posted by White House Cat... on 23 Dec, 2018 11:39 PM

    White House Catering KC's Avatar

    [email blocked]
    Thank you,

    Jeremy Sexton
    Co-founder | Chef
    913.259.7002

  3. 3 Posted by White House Cat... on 23 Dec, 2018 11:41 PM

    White House Catering KC's Avatar

    [email blocked]

    Thank you,

    Jeremy Sexton
    Co-founder | Chef
    913.259.7002

  4. Support Staff 4 Posted by John Wu on 23 Dec, 2018 11:42 PM

    John Wu's Avatar

    That license is registered to someone else. How did you get a hold of it?

  5. 5 Posted by White House Cat... on 23 Dec, 2018 11:47 PM

    White House Catering KC's Avatar

    We were in business together and i had one of the copies on my computer and
    one on mine. We got the software to do promotions together

    Thank you,

    Jeremy Sexton
    Co-founder | Chef
    913.259.7002

  6. Support Staff 6 Posted by John Wu on 24 Dec, 2018 12:25 AM

    John Wu's Avatar

    Sorry, we have no way to verify that. We cannot give you a license
    registered to someone else.

  7. 7 Posted by White House Cat... on 24 Dec, 2018 12:28 AM

    White House Catering KC's Avatar

    Can I have him contact you to verify you act as if I'm trying to do
    something shady as a business owner my self I would have offered solutions
    I will be sure not to use nor rec8the product in the future

  8. Support Staff 8 Posted by Joe Connell on 24 Dec, 2018 01:12 AM

    Joe Connell's Avatar

    Jeremy,
    You need to understand that the software license
    is registered to the email that is used at time of Purchase.

    Everyday we receive requests from people with
    the same information you gave us trying to Change
    the email from the registered owner after they have
    left a partnership.

    The License CAN NOT BE TRANSFERED
    http://help.sparkbooth.com/kb/activating-and-licensing/sparkbooths-...
    you will need to purchase a license in your own email.


    Joe Connell - SB Support

  9. John Wu closed this discussion on 16 Jan, 2019 03:04 AM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac