Email Images

Robert Kemelhar's Avatar

Robert Kemelhar

22 Dec, 2018 04:49 PM

I have the emailing of images going out thru
SMPT and it works fine except when it says to tell about yourself and to enter your email address.......the first time you enter an address it errors out......receipient not defined. Enter address again and it works fine. It does this each and every time. How can this be fixed.

  1. Support Staff 1 Posted by John Wu on 22 Dec, 2018 05:49 PM

    John Wu's Avatar

    Can you send your log by holding down shift-ctrl-9 from Sparkbooth's main
    screen?
    Also send the sparkbooth-uploads.txt log file in your Documents folder

  2. Support Staff 2 Posted by Joe Connell on 22 Dec, 2018 05:54 PM

    Joe Connell's Avatar

    Lets start with a Request Support form
    from the Settings > About page OR from
    the main screen where you do sessions
    Hold down the Ctrl + Shift +9 keys all at the same time
    a window will open type your message and send/OK

    This will give us more information about your system
    and we can review and help you.

  3. John Wu closed this discussion on 16 Jan, 2019 03:04 AM.

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