Download email list from MAC IOS computer

studio's Avatar

studio

17 Dec, 2018 09:16 PM

Hello, please refresh my memory how to download the email database from day 1 using your software. We are doing a backup.

thank you,
Richard

  1. Support Staff 1 Posted by John Wu on 17 Dec, 2018 09:26 PM

    John Wu's Avatar

    Do you mean you had Sparkbooth configured to prompt for emails?
    You can open the log file. See
    http://help.sparkbooth.com/kb/getting-started/prompts-settings

  2. 2 Posted by studio on 17 Dec, 2018 10:22 PM

    studio's Avatar

    to confirm do i need to download the list via the original pc that it was
    on? or is there a way to log into my account and export all the emails
    from my home computer?

    thank you,
    richard

    *RICHARD **EMMANUEL STUDIOS *
    *LinkedIn <https://www.linkedin.com/in/richardemmanuelstudios/> profile*

  3. Support Staff 3 Posted by Joe Connell on 17 Dec, 2018 10:24 PM

    Joe Connell's Avatar

    The log file would be on the computer used to do the photo booth event(s) that is where you would find it in that computer Sparkbooth software Settings > Prompts

  4. Support Staff 4 Posted by John Wu on 17 Dec, 2018 10:29 PM

    John Wu's Avatar

    It is just a delimited text file saved to your computer

  5. 5 Posted by studio on 17 Dec, 2018 10:32 PM

    studio's Avatar

    thank . you Joh,

    so the only way to got those email would be to find the original PC...ok
    will do some digging...was hoping it would do some type of back into the
    cloud...

    thank you,
    Richard

    *RICHARD **EMMANUEL STUDIOS *
    *LinkedIn <https://www.linkedin.com/in/richardemmanuelstudios/> profile*

  6. Support Staff 6 Posted by Joe Connell on 17 Dec, 2018 10:47 PM

    Joe Connell's Avatar

    If it could have uploaded to the Cloud
    (which it can not) ... it would have been sent when
    the email to send was done during the photo session

  7. John Wu closed this discussion on 16 Jan, 2019 03:03 AM.

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