photos are coming out blue

claudend's Avatar


15 Dec, 2018 07:40 AM

hi Guys,

need help my photo are printing blue at events.
using sparkbooth 5 with a Logitech c920
I have so many events this weekend please help ASAP.

  1. Support Staff 1 Posted by Rob (ZCZ) on 15 Dec, 2018 02:13 PM

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    Your lighting seems to be too high in the K range (blue light instead of sunlight) and webcams don't like black backgrounds.

  2. Support Staff 2 Posted by Joe Connell on 15 Dec, 2018 02:28 PM

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    The main reason is that BLACK background
    the webcam is going crazy trying to adjust for
    all that black in the background and causing
    the bluish color to the photos.

    Get a lighter color background curtain
    (NOT ALL WHITE either, that is just as bad as all black)
    a light gray, tan, beige etc.

    Especially when shooting black people - look at the samples
    on my web site Gallery
    you will see how a light color background curtain will
    bring out all the natural skin tones and facial colors

  3. Support Staff 3 Posted by Joe Connell on 15 Dec, 2018 02:32 PM

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    and YES all those photos were done last night
    with a c920 webcam

  4. Support Staff 4 Posted by Joe Connell on 15 Dec, 2018 02:46 PM

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  5. 5 Posted by claudend on 15 Dec, 2018 10:35 PM

    claudend's Avatar

    hi Joe,

    thanks for the feedback. we will take it into consideration.
    please also advise on green screen settings for the web cam.


  6. Support Staff 6 Posted by Joe Connell on 15 Dec, 2018 10:43 PM

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    The only (2) webcams we have found that work well
    with Green Screen are the Logitech c922 and Brio
    - the c920 does not work well in GS

    As far as setting, that you have to do at each location
    and the use of proper lighting for doing green screen
    can be found on YouTube channels.

    It is not a SET ONCE for all events...
    knowledge of lighting is a must

  7. 7 Posted by claudend on 15 Dec, 2018 11:03 PM

    claudend's Avatar

    thanks Joe,
    best advise with be go dslr?

  8. 8 Posted by claudend on 15 Dec, 2018 11:05 PM

    claudend's Avatar

    also just a note my booth as a roof

  9. Support Staff 9 Posted by Joe Connell on 15 Dec, 2018 11:08 PM

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    If you are planning to do Green Screen, DSLR (and knowing how to use and adjust one) would be the best. As far as a roof over the booth, it has it's good and bad.
    Trial and error in testing will be your best solution PRIOR to doing ANY event(s).

  10. John Wu closed this discussion on 16 Jan, 2019 03:03 AM.

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